Lost photo data

Forum|Forum|3 years ago
August 14, 2022
1 reply
149 views

Hello. I upgraded to a new mobile phone. I reapplled Lightroom to the new phone,but most of photos disappeared. Photos that exist yet are all taken before 2021.Despite I tried to synchronize the data,I couldn't.

Can I regain the photos data? And how to?

※I'm Japanese,so I ain't good at English grammar.

Android

This topic has been closed for replies.

selondon

Community Expert

If you have a subscription (not the free app) then it sounds like all the photo may not have synced to the Cloud from the old phone.

Do you still have the old phone?

If you have a subscription then you can double check the Cloud contents at http://lightroom.adobe.com/ (it's best not to visit this if you have the free app as I believe it invokes a trial).

K

Ken25525Author

Participant

Thank you for helping me.
All datas have been regained.
Thank a million.

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