Lost photos and presets

[Courtenay24054546xbke]

HELP! My mobile Lightroom asked me if I wanted to connect it through Apple. I said ok and now my photos and presets are gone. I've disconnected from Apple now but still there are no photos in my Lightroom app.  I have been paying for a subscription for years. My account is showing up blank. How do I get my photos back?! I only use Lightroom on my iphone. 

[Rikk Flohr: Photography]

Assets (Photos, Presets and the like) are tied to an Adobe ID. When you decided to log in via Apple instead of the previous method you used, it created a new Adobe ID containing no assets. That is what you are seeing now. If you log in using your previous method (FB/Google/Adobe ID Direct) it should restore you to your previous state. 

A quick look at your account shows you probably logged in via FB previously. 

[Courtenay24054546xbke]

Thank you for the quick response. Even when I try to log in via Facebook it is showing up blank with no subscription. 

[Courtenay24054546xbke]

I think I need to figure out how to log out /get rid of the Apple ID to login correctly. I just don't know how! 

[greule]

I've just send you a private message with the Adobe-id you should try to re-sign-in. Hope this helps, Guido