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Participant
September 5, 2023
Question

Lost photos from January till march

  • September 5, 2023
  • 2 replies
  • 202 views

Lost all my uploaded photos from January until march

This topic has been closed for replies.

2 replies

Micke, Finland
Participating Frequently
September 7, 2023

Hi,

 

I can confirm that the cloud storage is, or at least has been, somewhat unreliable. I have also seen shots disapear, sometimes moved to trash, sometimes disappearing totally. I mainly use the cloud as a channel for transfering my shots from mobile devices to final archiving on a PC with LR Classic. I mitigate the problem by opening LRc fairly frequently to make sure I have an off-line copy of he cloud content. 

 

Micke 

Sameer K
Community Manager
Community Manager
September 6, 2023

Hey there. Welcome to the Lightroom Community. I've reviewed your account & I could find an active subscription.

Did you pause sync in Lightroom? Were the images synced to Lightroom Cloud?

 

There is cloud storage used in your account & there is still a good chance your images might still be here. Log on to Lightroom Web (https://lightroom.adobe.com) & check if the images are in the Lightroom Web.

 

Let me know how it goes.

Thanks!

Sameer K

Participant
September 6, 2023

I did not pause sync. Everything was synced to the cloud, suddenly one day all the photos i had uploaded from January till march's were missing. Missing out of folders I had put them in & were removed from the library as a whole