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Lost photos from January till march

New Here ,
Sep 05, 2023 Sep 05, 2023

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Lost all my uploaded photos from January until march

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iOS: iPhone , iPadOS , macOS

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Adobe Employee ,
Sep 06, 2023 Sep 06, 2023

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Hey there. Welcome to the Lightroom Community. I've reviewed your account & I could find an active subscription.

Did you pause sync in Lightroom? Were the images synced to Lightroom Cloud?

 

There is cloud storage used in your account & there is still a good chance your images might still be here. Log on to Lightroom Web (https://lightroom.adobe.com) & check if the images are in the Lightroom Web.

 

Let me know how it goes.

Thanks!

Sameer K

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New Here ,
Sep 06, 2023 Sep 06, 2023

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I did not pause sync. Everything was synced to the cloud, suddenly one day all the photos i had uploaded from January till march's were missing. Missing out of folders I had put them in & were removed from the library as a whole

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Explorer ,
Sep 07, 2023 Sep 07, 2023

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Hi,

 

I can confirm that the cloud storage is, or at least has been, somewhat unreliable. I have also seen shots disapear, sometimes moved to trash, sometimes disappearing totally. I mainly use the cloud as a channel for transfering my shots from mobile devices to final archiving on a PC with LR Classic. I mitigate the problem by opening LRc fairly frequently to make sure I have an off-line copy of he cloud content. 

 

Micke 

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