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viola28772951we84
Participant
March 8, 2023
Question

Lr 6.2 Mac 12.6 Crash - Local catalog damaged

  • March 8, 2023
  • 3 replies
  • 2291 views

I am stuck - On my Macbook (Ventura 13.2.1), lightroom v 6.2 shows the error message Local Catalog Damaged but as soon as i click on okay it crashes so i cannot work with the sync icon etc. What should i do? I already disinstalled and re installed it again and again. Is it a way to speak with an operator?

 

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    3 replies

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    March 17, 2023

    Have you followed the procedure here: https://helpx.adobe.com/lightroom-cc/kb/unable-to-move-some-photos.html ?

    Rikk Flohr: Adobe Photography Org
    D
    defaultpuethhmsujp2
    Participating Frequently
    March 17, 2023

    yes I have, but it hasnt solved the issure 

    D
    defaultpuethhmsujp2
    Participating Frequently
    March 18, 2023

    Without additional information (e.g. 'what happened when you followed the instructions in the document I posted earlier?', the community volunteers here will need more information to help.

     

    Direct one-on-one support can be reached by contacting Adobe Customer Care at https://helpx.adobe.com/contact/what-contact-options.html . Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chat bot. 


    Thank you so much for your reply. Unfortunately it looks like nobody will be available until Monday? 😩

    I can give you all the information needed if there might be someone who has any other tips about what might work.

    I've read about this and it doesn't seem to solve issue. 
    I have deleted file called Lightroom Library.lrlibrary at this point as it said if you uninstall and download Lightroom again Lightroom will create new catalog fils?? This also hasn't worked. 
    the message in my newly installed Lightroom still reads Local Catalog Damaged' every time I open it... as soon as I click OK the app shuts down. So no way of checking  sync etc. 

    D
    defaultpuethhmsujp2
    Participating Frequently
    March 16, 2023

    Hi did you manage to fix the issue? Can't seem to get the help I need for Local Catalog damage' 

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    March 8, 2023

    Welcome to the Lightroom Community. I'll help you troubleshoot this. Has it started to happen recently, or is it the first time you have launched Lightroom on this machine? 

     

    Ensure Lightroom has the required permissions & access on the macOS: https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access...

     

    Before further troubleshooting, we must ensure you have all the data backed up locally or on the cloud.

    You can log on to Lightroom Web (https://lightroom.adobe.com) to check and confirm everything is synced.

    Try this:

    • In the Finder, at the top menu Go > Go To Folder and type ~/pictures. Locate a bundle named Lightroom Library.lrlibrary.
    • Right-click or control-click this bundle and choose Show Package Contents. You'll find a folder inside it with a long cryptic string of numbers and letters (for example: d1a4f88d2b534c7d91022136fd182532). Open that folder.
    • In the folder, delete all the files named Managed Catalog.[anything]. Also, delete the Previews.db file.
    • Launch Lightroom.

     

    Let me know how it goes. Thanks!
    Sameer K

      D
      defaultpuethhmsujp2
      Participating Frequently
      March 16, 2023

      Hi, can anyone tell me what I should do if I don't have the folder with random numbers inside the 'show package content' ? 
      i can't don't the answer to my problem anywhere.

      message LOCAL CATALOG DAMAGED, I'm not worried about my files I hair need a working version of  Lightroom 🥹🤞 

      Sameer K
      Community Manager
      Sameer KCommunity Manager
      Community Manager
      March 16, 2023

      Hey @defaultpuethhmsujp2, I'll help you figure this out. What version of macOS are you working on?

       

      Before anything else, log on to Lightroom Web (https://lightroom.adobe.com) & ensure everything is synced to cloud & backed up.

       


      Let me know how it goes. Thanks!
      Sameer K

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