Lr mobile no longer taking pics from back camera on iPhone.

Forum|Forum|5 years ago
December 18, 2020
1 reply
485 views

Suddenly the camera on the back of my iPhone will not take photos in Lightroom on my iPhone running iOS 14.1. This worked until recently. The selfie camera does take pictures. The built in camera app takes pictures on the back camera fine. Other camera apps work fine. The only thing I did recently - I think it was since the last time it worked - was to clean up a bunch of images from the Lr Camera Photos album.

I've restarted my phone. No help. I've not yet deleted and reinstalled the app as I don't know what that will do to my library on the phone.

This topic has been closed for replies.

C

Charlie.D

Inspiring

Our most recent release disables specifically the Technology Preview capture options on any iOS older than 14.2. Could you try updating your iOS. What specific model iPhone do you have?

If you're a paid user, your files, edits, etc should all be synced to cloud, but it couldn't hurt to do an iTunes / iCloud backup of your device (a good thing to do regularly regardless of this issue)

BSartistAuthor

Participating Frequently

By the way, I disabled technology preview in the settings. The explanation you've provided doesn't help me understand why RAW (dng) capture doesn't work on the back camera.

Oh. Unless I turn on HDR - then it works I've found out. Sounds like a bug to me.

C

Charlie.D

Inspiring

If you're not interested in the Technology Previews, then there is no need to update from your current iOS.

It's a known platform limitation that DNG capture is not available on ultrawide lenses for devices that have those, but otherwise DNG and HDR capture should both work for the other lenses (wide, tele).

What device do you have?

Also, have you updated to the latest Lightroom Mobile app available, version 6.1?

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