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LR Mobile - Sorry, something went wrong.

New Here ,
Feb 09, 2021 Feb 09, 2021

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9493EDD7-4EEC-42D1-8234-3680A33055A0.png

This only happens when I try to log in using Adobe. I have an iPhone XS. I updated my phone's OS and uninstalled and reinstalled Lightroom several times. Thank you. 

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum  & title edited by Moderator}

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Mobile, Problem or error

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New Here ,
Feb 09, 2021 Feb 09, 2021

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I will also note that this happens when I press the "Continue with Adobe" button. I am not given an opportunity to type in my login credentials. 

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Adobe Employee ,
Feb 09, 2021 Feb 09, 2021

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Hi William

That seems like Lightroom lacks access to the internet.  I do see you have a good cellular connection based on the screen shot.. Is your device running on some kind of VPN or other proxied connection?  In iOS Safari, are you able to sign into your same account at lightroom.adobe.com (or LR Web app)?

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