I fixed this issue together with a customer support employee, Vijay. He was very knowledgable and helped me a lot!
The problem occurred because I used an old version of Lightroom Classic from 2018. It seems like the catalogs aren't compatible, and it won't be able to transfer the edit settings.
This is what we did to resolve our issue:
1. Download the latest version of Lightroom Classic - you don't need to have a subscription for it, the trial (or even without trial) will work just fine
2. When opening this new version, you will be asked to migrate your old catalog to a new version, in my case to version 11.
3. After it's done, you can try migrating it into Lightroom Cloud, it should now work.
However, if you have done the migration before, Lightroom Cloud won't let you migrate a catalog twice. If this is the case for you too, you have to follow these steps:
1. Select all photos in Lightroom Classic, and go to File > Export as Catalog. Make sure to tick the box that says "Include negatives", as it needs the source files.
2. Select a location to save your files, and wait for Lightroom to finish the export
3. After its done, you can now import it into Lightroom Cloud, and it should work!
Hope this can help other people if they ever run into a strange issue like this 🙂
Sign up
Already have an account? Login
To post, reply, or follow discussions, please sign in with your Adobe ID.
Sign inSign in to Adobe Community
To post, reply, or follow discussions, please sign in with your Adobe ID.
Sign inEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.
