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Participant
October 9, 2020
Question

Missing photos after updating Lightroom mobile

  • October 9, 2020
  • 1 reply
  • 229 views

Last night I updated Adobe Lightroom because I couldn't log in. So when I updated the app and I was able to log in I found out that all my photos are missing/deleted. What is going on. Can someone help me fix this. Thanks.

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1 reply

nikunj.m
Community Manager
Community Manager
October 9, 2020

Hi,

 

We're sorry about the trouble with Lightroom mobile. Are you using the app through a subscription? If yes, please go to lightroom.adobe.com to check if you are able to find the images there. Also, please ensure you are signed in to the app using the correct email ID.

 

If you are using the free version of Lightroom mobile, please try restarting the mobile phone to check if that helps.

 

Regards,

Nikunj