Participant

Question

Mobile trial expired

Forum|Forum|4 years ago
August 6, 2021
2 replies
494 views

I tried to look for an answer, but I couldn't find my exact problem. I am using the Lightroom app, and it says my trial has expired. I must have done a trial on my laptop, but I'm fine with just using the free version on my phone. How do I continue using the app at this point? It won't let me upload my new presets.

Thanks!

Android

This topic has been closed for replies.

Rob_Cullen

Community Expert

Anyone else with suggestions?

I admit I am not confident in giving you an answer. Hopefully others may be helpful for you.

It is important to understand that the 'Free' versions only store photos with the App in the phone. If you un-install the free app all the photos are deleted - You must have backups.

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

D

defaulttbkgc2oqzd5wAuthor

Participant

Thanks for trying!

C

Charlie.D

Inspiring

Hi @defaulttbkgc2oqzd5w

With your app in this state where the trial has expired, all that has happened is that your app has reverted to the free-use state. Any functions that worked before the trial began should continue to work. Only paid/premium features like sync are blocked. Any images and editsa applied to them, and also any custom presets you've made should continue to be available locally as long as you do not re-install the app.

There was a UI change. Is it possible your presets are still there, but are now moved to a new location in the Edit screen. Tap Presets, and switch from Premium to the Library tab, and scroll down until you see User Presets--your presets should be there.

Rob_Cullen

Community Expert

So there is-

1) Free Lightroom App - Android from Google Play Store. For Mobile phones only!

2) The 'Lightroom Plan (1TB)' - Only by a subscription from Adobe. Includes Lightroom-Desktop (for laptops) and Lightroom-Mobile (for phones).

Your Free App does not give you access to Lightroom on a laptop.

See this link for the Lightroom Plan (1TB) US$9.99/m (Annual subscription)

https://www.adobe.com/products/photoshop-lightroom.html?promoid=3F8XBLKT&mv=other

Presets for the Free App would be possible by Adding DNG 'Presets'.

DNG PRESETS

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

D

defaulttbkgc2oqzd5wAuthor

Participant

Yes, I understand that. I'm not trying to use it on a laptop. I'm just trying to use the free app that I've used for years. But since I did a free trial on my laptop last summer, I seem to be unable to use any part of the free app anymore.

D

defaultyjl1dyaikaxr

Participant

I'm in the same boat. I tried to chat with Adobe and they refused to assist with free software and sent me to this forum

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