Skip to main content
Participant
February 18, 2023
Question

Money

  • February 18, 2023
  • 2 replies
  • 702 views

 Hello, last Saturday, I clicked to buy a package, I only plan to try it for 7 days, but I don't intend to buy a 1-year package because I don't have enough money, I just want to try it out. I'm old, so I'm not familiar with technologies like this, so I clicked wrong and was deducted an amount of 469,000 VND at 8:45 am today, it was deducted from my money I don't know what to do because my house is not good either. fake and I don't need to sign up for that 1-year package to do anything. So I really hope the application side, please help me with half the money back because it's my own sweat and tears, thank you and please transfer my momo to Tran Nguyen Hai Ly  

This topic has been closed for replies.

2 replies

Rick Spaulding -
Legend
February 20, 2023

Hi,
Your subscription was made through the Apple iTunes store. Here are instructions for requesting a refund from Apple: https://apple.co/38W7RMM _ I hope that helps.

F. McLion
Community Expert
Community Expert
February 18, 2023

You need to contact Adobe directly: https://www.adobe.com/about-adobe/contact.html

 

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---
Participant
February 18, 2023

i don't speak english i'm in asia

F. McLion
Community Expert
Community Expert
February 18, 2023

In which country do you live?

Support is available in many languages.

Select your region at the bottom of the page linked before:

 

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---