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Participant
November 7, 2018
Question

Moving from one CC account to another.

  • November 7, 2018
  • 1 reply
  • 5792 views

Hi. I currently use a company paid creative cloud account tied to my work email. Should they ever decide to stop paying for it and I buy Lightroom CC for my personal Adobe account, can I move my library from One to the Other? Essentially migrating my CC library from one CC account to another?

Thanks!
Lawrence

    This topic has been closed for replies.

    1 reply

    Sahil.Chawla
    Adobe Employee
    Adobe Employee
    November 8, 2018

    Hi Lawrence,

    As you're looking to know about account migration, would suggest you to have a look at these articles and let us know if you find them helpful:https://helpx.adobe.com/in/enterprise/kb/transfer-assets.html

    Manual Asset Transfer

    Automated Asset Migration

    Regards,
    Sahil

    Participant
    November 9, 2018

    Hi. This to me wasn't a very clear answer. It kinda seems like you are saying NO, there is no way to move from one account to another (your asset transfer wasn't very clear regarding LRCC and seem to suggest you can only move UP to enterprise accounts or from a team to enterprise). can you please tell me if I am understanding this correctly.

    thanks.

    Lawrence

    Community Expert
    November 10, 2018

    Pretty sure that you are right that you are right that the Lightroom CC library cannot be migrated to a personal account but I would call or do the online chat thing with Adobe to confirm. Lightroom is an odd duck in the CC ecosystem as the links posted above show as it gets completely ignored.