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Não consigo fazer a assinatura

New Here ,
Jun 21, 2021 Jun 21, 2021

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Amigos, bom dia! Não estou conseguindo fazer a assinatura premium, sempre dando mensagem de erro.
O que fazer?

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Mobile, Problem or error

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Adobe Employee ,
Jun 21, 2021 Jun 21, 2021

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Hi there,

 

We're sorry for the trouble. Could you please share the screenshot of the error message or the exact error message while buying the subscription? Also, are you buying the subscription from a playstore or directly from the Adobe site?

 

Thanks,

Mohit

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New Here ,
Jun 21, 2021 Jun 21, 2021

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Boa tarde! Estou tentando comprar diretamente pelo app, mas há uma semana ocorre a mensagem de erro que segue em anexo 

6BB344B0-B123-447E-B11F-E50AAE4F1B70.jpeg

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Adobe Employee ,
Jun 21, 2021 Jun 21, 2021

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LATEST

@Rosalvo0101 

Does it help if you try:
* restart the device?

* sign out and sign back into Lightroom? 

 

Please do Not delete the Lightroom app!  Deleting the app will delete your images, presets, etc that are inside Lightroom, if you are not yet subscribed and synced.

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