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Não consigo importar fotos

New Here ,
Nov 19, 2022 Nov 19, 2022

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Não consigo mais importar nenhuma foto do celular para o aplicativo. Já atualizei o app, mas mesmo assim o problema não foi resolvido. Até pouco tempo atrás importava as fotos sem nenhum problema. Alguém está passando por algo semelhante? Como resolver esse problema?

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Adobe Employee ,
Nov 19, 2022 Nov 19, 2022

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Hi there,

 

Thanks for reaching out.

Which version of Lightroom and Android are you using? How are you trying to import them? Where are the images located? Have you tried reinstalling the application? 

If your images are synced with Lightroom desktop, try reinstalling, signing out, and signing n again.

We're here to help, just need some more details.

 

Thanks,

Ranjisha

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New Here ,
Dec 30, 2022 Dec 30, 2022

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Segundo o app, a versão é Lightroom Android v8.1.1. Versão Android 10. Estou tentando importar clicando no botão adicionar. Também já tentei clicando na foto e adicionar ao Lr, mas nada funciona. As imagens estão armazenadas no próprio celular. Ainda existe memória no aparalho. Já limpei o cache, reinstalei o app no celular, deletei fotos do app, mas nada disso funciona. Gostaria de uma solução, pois utizava bastante o programa.

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