Hi, I want to test out the new function on some noisy low light photos I have but am met with the message "Denoise is not currently supported with this photo format"
On the site it says "Denoise is currently supported only for Bayer and X-trans mosaic raw files" My camera is a Cannon EOS Rebel T6, which does use Bayer Mosaic, so shouldn't it be able to utilize this function?
Is there a specific setting on the camera or something when i transfer the files to the computer that is changing it? Any help is appreciated, thanks!
Would you be able to supply two image files from the same shoot where one file will accept Enhance>Denoise and another will not? That would help us diagnose the issue.
Note: you cannot attach raw files to this forum. You will need to upload them to Creative Cloud Files, Dropbox or similar.
After testing this against a number of Sony ARW files, both uncompressed RAW and lossless compressed (L), I suspect this error message is showing up at least some of the time for reasons other than an image being in an unsupported format.
I've gotten Denoise to work in Desktop 6.3.1 (OSX 13.3.1, intel) for a number of photos, but only after trying and failing to use it multiple times, making me think the format itself isn't the issue in my case. And whenever I do get an erorr, it seems to correspond with some OSX console logs reporting an error from Lightroom with the message "Error computing NN outputs -1", coming from the com.apple.coreml subsystem. So maybe this an AI runtime error getting disguised as a format issue?
I'm getting the same error message but it's only after the latest update. I've tried editing pictures that I had already used it on, but I'm getting the same message.
You cannot apply Denoise to a photo that has already been Denoised. Make sure you are selecting the actual original and not a previous Denoise rendering.
FYI The update added Denoise so you were not able to do this prior to the update.
I'm getting the same error message but it's only after the latest update. (I updated 8 days ago and after that it doesnt work)
I've tried editing pictures taken the same day with the same camera and all same configurations than others that I had already used it on, but I'm getting the same message on the ones that are not edited. I am not trying to apply Denoise to a photo that has already been Denoised but on similar ones.
I am trying to apply denoise on RAW (sony) pictures and all have the same issue.
Files imported as dng into lightroom are no longer compatable, but files imported as dng by lightroom in the past are. This happened after the last LRC update. I can go back 10 years and still use denoise on imported dng files but photos I have imported as dng with LRC over the past weeks are no longer compatable with denoise. Back to Topaz I go.
Yet another frustrating new feature not working properly...
The new AI Denoise is 100 times better than before. It even beats the amazing DXO Pure RAW which I've been using for a couple of years now but it makes it even better because of the simple workflow. It all works inside LR so there is no need to process on a separate app and the processed files keep the same Develop edits so it's seamless.
Great job Adobe but... I have a Sony A7RV and only shoot in uncompressed RAW. Strangely I get the "not currently available" message in just some files. They are all the same. From the same camera, memory card and they are sequential, yet, LR gives me the error. Today I processed 10 files and only 1 didnt't work. Very weird...
Like I said, they are sequential. One file works and the next one doesn't... What gives?
Hi, did you ever find a fix for this? i have done a shoot today and uploaded my images and am unable to denoise on my macbook, yet i have uploaded the exact same images to my imac desktop computer and its working fine. very annoying as my macbook is so much faster and has a lot more memory.
I am having the same frustrating issue with this. What better purpose did Adobe do this?? We have a lot of images not working manually with denoise and it is no longer available to use with details using the brush for specific areas. What the...?? Adobes update created a lot more work for pro photographers and their assistants.
I'm getting the same error message but it's only after the latest update. (I updated 8 days ago and after that it doesnt work)
I've tried editing pictures taken the same day with the same camera and all same configurations than others that I had already used it on, but I'm getting the same message on the ones that are not edited. I am not trying to apply Denoise to a photo that has already been Denoised but on similar ones.
I am trying to apply denoise on RAW (sony) pictures and all have the same issue.
I have a similiar issue but I get that message with only the last set of images I took. All are raw (.raf) Fujifilm XT10. The ones I took a week ago do not have that same message so I have no idea why the last batch cannot use denoiseAI.
I have the same issue with Nikon uncompressed NEF files taken on a D850. Often after rebooting Lightroom a couple times it will work. The application is buggy and it has nothing to do with the photo file. Reading how dismissive some of these comments are is upsetting to say the least. If you have nothing of value to add to the conversation then just stay out of it.
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