Skip to main content
T
Tommel
Participant
May 18, 2020
Question

No import available for videos from SD cards on iOS

  • May 18, 2020
  • 2 replies
  • 1915 views

Dear community,

i just had to find out that the Import for iOS where you can directly import files through the usb 3 port does not support video files. 

it is also very obvious that this is currently not supported for iOS but it is supported for android as the help page from adobe include video only on the android side.

 

android(including video): https://helpx.adobe.com/de/lightroom-cc/using/import-mobile-android.html

ios (doesn't include video): https://helpx.adobe.com/de/lightroom-cc/using/import-mobile-ios.html

 

does anyone know if this feature will come for iOS? It would make my import so much more easy. Actually I am quite happy that I found out that videos are not imported, I nearly formatted my SD card because I thought everything is imported, but the video files were not.

 

thanks and br

tomas

 

{Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator} 

    2 replies

    Y
    yozaaaa
    Participating Frequently
    March 22, 2022

    This seems like such a gaping hole in the Lightroom Mobile offering. It's easy to overlook and dangerous since you might (rightfully) assume videos were imported like on other platforms.

     

    Live Photo support along with Lightroom CC - Premiere Rush integration for video editing and video backup to CC on iOS would make a compelling alternative to Apple and Google photos.

    D
    DavidJames96
    Participant
    July 1, 2020

    Hi! When I connect my SD card to my iPhone, open the Lightroom app, click on the upload from files and then select my SD card, all the photos will be there available to import. But the videos are all greyed out and I can't upload them. If I upload them to my iPhone first, I can then add them to the app. But for some reason it won't let me upload the videos direct from the SD card. Is there any reason for this? Thank you!

    C
    Charlie.D
    Inspiring
    August 10, 2020

    Hi David

    Apologies for the slow reply.  This is a a known limitation at this time, which we hope to address in the future. 

     

    Currently viable options are to first import those videos from the SD card to your camera roll and then import into Lightrom from there, or connect your SD card to a desktop machine and upload via our web app at lightroom.adobe.com

    C
    Charlie.D
    Inspiring
    May 18, 2020

    I'm not sure if this is planned, but just wanted to thank you for your feedback as it does help the team understand user wishes, which does help us set priorities.  Thank you!

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices