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No sincronización nube entre lightoroom android y lightroom ios

New Here ,
Dec 08, 2021 Dec 08, 2021

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Buenas tardes,

 

He realizado una susbscripción de pago a Lightroom mobile para poder sincronizar a través de la nube mi cuenta que tenia en un movil android a mi nuevo movil que es ios.

 

Tras subir el contenido a la nube, este no se descarga en el nuevo dispositivo.

Que debo hacer?

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Android , iOS: iPhone

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Adobe Employee ,
Dec 08, 2021 Dec 08, 2021

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Your paid LR subscription via Android should also provide Premium sync service on iOS.  Please confirm you are signed into Lightroom with the same email ID on both devices?  If so, does it help to sign out and then sign in again?

 

If that is no help, please sign into your account at lightroom.adobe.com -- do you see a "Sync Issues" album there?  If so, confirm you have copies of the image(s) saved on your device camera roll, then delete the image and import it again.  Does this help?  DO NOT delete the image before confirming you have a copy saved somewhere outside of Lightroom.

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