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Not accessing premium features but pay for subscription
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/t5/lightroom-ecosystem-cloud-based-discussions/not-accessing-premium-features-but-pay-for-subscription/td-p/13936385
Jul 14, 2023
Jul 14, 2023
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I pay for a monthly subscription to LR but am unable to access premium features or restore purchase of the subscription.
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iOS: iPhone
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Adobe Employee
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/t5/lightroom-ecosystem-cloud-based-discussions/not-accessing-premium-features-but-pay-for-subscription/m-p/13946426#M81091
Jul 18, 2023
Jul 18, 2023
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Hello @rhetoricjunkie
If your iTunes / iOS Settings show you that there is indeed a current and valid subscription to Lightroom Mobile, please try using Restore Purchase in the LR iOS app Settings. See this page for troubleshooting details: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html
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rhetoricjunkie
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/t5/lightroom-ecosystem-cloud-based-discussions/not-accessing-premium-features-but-pay-for-subscription/m-p/13946441#M81094
Jul 18, 2023
Jul 18, 2023
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As I explained, it isn't letting me restore purchases.
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