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Participant
June 28, 2019
Question

Old Lightroom Mobile disappeared from iPhone...

  • June 28, 2019
  • 2 replies
  • 597 views

[Moderator moved from Adobe Creative Cloud to Lightroom for mobile & Apple TV​ .]

Old Lightroom Mobile disappeared from iPhone...

It seems it automatically updated to a new consumer version and all my synced desktop images are gone with no way to load. Completely different program! What I have how is crap for the consumer. I am a pro and need the old app back. I have Creative Cloud subscription. Please help.

thanks.

This topic has been closed for replies.

2 replies

selondon
Community Expert
Community Expert
July 3, 2019

Hi Tom,

Do you either have:

Two different Adobe IDs? (And may to signed into the iPhone with a different one?)

or

Do you have multiple Catalogs in Classic and are currently syncing the one you see on your iPhone? (you can only sync one Catalog at a time to the Cloud/Mobile)

tjphoto1Author
Participant
July 3, 2019

Thank you, thank you! I did not know that another account existed. I

logged into the right account and problem solved!

Thanks, again.

Tom

selondon
Community Expert
Community Expert
July 2, 2019

The app has been incrementally updated over the years but doesn't look too different from when I first started using it. Now it even has more features I'd have thought.

What features or requirements are you missing? And can you remember the last version number you had installed?

Can you still see your images at http://lightroom.adobe.com

tjphoto1Author
Participant
July 2, 2019

I can see my images on http://lightroom.adobe.com as they used to be in LR. However when I open LR for iPhone is looks completely different and my photos have disappeared. Only a couple from IPhoto display. Completely different app. Adobe has been unable to help or explain. Thanks for responding.

Michael J. Hoffman
Community Expert
Community Expert
July 3, 2019

You’re in the new “home” screen. At the very top, tap the second icon, which is supposed to look like a few books, to see your library.

Mike