Oops! Unable to get the volume name for the specified location

[Freedeemr]

When I try to switch local storage to an seagate external drive I get below message.

Oops! Unable to get the volume name for the specified location

Make sure you select a valid destination for your photos (such as an external hard drive, USB drive, etc).

I am using paragon to mount the drive (NTFS).

The pictures i want to import are on the same drive.

Any ideas?

[99jon · Accepted solution]

Has the drive also been used on Windows. It may have been disconnected too quicky, possibly needing a repair in Disk Utility on Mac.

See if this knowledge base helps:

  https://kb.paragon-software.com/article/4567

[Michael J. Hoffman]

I know this is an aging thread, but - it was helpful, but I just discovered this issue documented here:

Known Issues in Lightroom CC - Known issues and workaround

Specifically this item on the page:

Storing or moving photos on local hard drive

I hope this gets fixed soon! All my external drives are NTFS...

Mike

[Freedeemr]

Six months later and still not fixed !