P: Crashes after a couple of seconds at launch

[CarolineBartoszek]

I'm using a Mac computer at work that is running macOS Ventura version 13.3. The processor is 3 GHz 6-Core Intel Core i5, and graphics is Radeon Pro 570X 4 GB. My lightroom app is downloaded to the most updated version (6.2) and every time I try to open the app it shows the splash screen and then crashes immediately after it loads through the splash screen. But I don't get a pop-up of crash report or anything. However, I do know that on my phone, I've been getting a message on the cloud icon of lightroom saying I have used 81.14GB of 100GB cloud storage and that I should start considering deleting unneeded photos. I'm not sure if this has anything to do with it crashing on my Mac because it works perfectly fine still on my iPhone and my personal Windows laptop. Help would be appreciated. 

[flyingcolorsofnaples]

jonathon, does that mean that if i have muse on two computers in my office - i have one subscription to CC- that muse wants one of them to be disabled and maybe it won't crash?

[Kras28477325gwpa]

I followed all the suggestions in this section, changing preferences, installing the latest update, installing older versions... nothing helped. It took me hours and hours of work.
Ultimately, I deleted ligtroom again and created a new user on my macbook and installed Ligtroom classic there. A simple action that only takes a few minutes. And yes, a well-functioning updated version of Lightroom classic appeared, which I have been working with for weeks now. If this in turn crashes again, I will create a third user.
Kras Bocklandt

[Henrik34037016ir40]

Hello Kras, good to hear it works again for you, but this thread is not about Lightroom CLASSIC.

Greetings, Ric

[DoNotBuy2344443]

Bought a license for lightroom. same problem. Got a shared license for other adobe products, rendering it impossible to use lightroom. will have to cancel my purchase thanks to this feat of engineering.

[Henrik34037016ir40]

It is a absolute shame that Adobe is obviously not able to fix this. 

[alexb77344298]

Same issue here... Terrible company adobe..

[Krishna38730056lyk0]

I'm using a Mac computer at work that is running macOS Ventura version 13.3. The processor is 3 GHz 6-Core Intel Core i5, and graphics is Radeon Pro 570X 4 GB. My lightroom app is downloaded to the most updated version (6.2) and every time I try to open the app it shows the splash screen and then crashes immediately after it loads through the splash screen. But I don't get a pop-up of crash report or anything. However, I do know that on my phone, I've been getting a message on the cloud icon of lightroom saying I have used 81.14GB of 100GB cloud storage and that I should start considering deleting unneeded photos. I'm not sure if this has anything to do with it crashing on my Mac because it works perfectly fine still on my iPhone and my personal Windows laptop. Help would be appreciated. 

By @CarolineBartoszek