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5

P: iPadOS 7.0 Brush Does not work

Community Beginner ,
Oct 27, 2021 Oct 27, 2021

It seems that new LR Mobile has issues with brush tool. When I try to add brush stokes using new masking panel, I only move the photo, but no strokes are added. "Brush on the photo to create a select area" message is shown, but nothing happens.

 

Issue

  • Lightroom Version Number: Lightroom CC Mobile 7.0.0 
  • OS Version Number: iPadOS14.6 (18F72)
  • Device: iPad Air 3 MUUR2LL/A


Steps to reproduce:

  1. Open new masking panel
  2. Choose create new mask -> Brush
  3. Try to tap and move finger

Expected result: New brush strock is added
Actual result: Photo moves around, but no brush strokes appear. The message "Brush on the photo to create a select area" keeps float.

 

 

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iPadOS
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correct answers 1 Correct answer

Adobe Employee , Oct 28, 2021 Oct 28, 2021

Could you double check your iOS settings-> Apple Pencil and make sure that you turn off "Only Draw with Apple Pencil option" when you are not using such a pencil.

 

Hope this helps - Guido/ Lr Qe

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Adobe Employee ,
Oct 27, 2021 Oct 27, 2021

Could you add a screen shot of how it looks after trying to draw?
Are you able to work with the clone/healing tool?

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Community Beginner ,
Oct 28, 2021 Oct 28, 2021

Clone/heal works just fine. Here's a small video of the issue:

Tried the same in LR Mobile 7.7.1, the issue is still there. 

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Adobe Employee ,
Oct 27, 2021 Oct 27, 2021

This could happen when masking group (and not the Brush tool) is selected on the right panel. Please make sure that Brush is selected.

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Community Beginner ,
Oct 28, 2021 Oct 28, 2021

Looks like choosing brush does not help, or maybe I'm doing something wrong. Please refer to the video above. 

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Explorer ,
Oct 28, 2021 Oct 28, 2021

I'm having the same issue too.

pits only on the iPad and not iPhone.

pits just the brush tool. All other tools like radial, linear etc work. Just not the brush tool itself.

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Community Beginner ,
Oct 28, 2021 Oct 28, 2021

Same problem as wilks96 ... mask brush works on iPhone, but not iPad

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Adobe Employee ,
Oct 28, 2021 Oct 28, 2021

Could you double check your iOS settings-> Apple Pencil and make sure that you turn off "Only Draw with Apple Pencil option" when you are not using such a pencil.

 

Hope this helps - Guido/ Lr Qe

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Community Beginner ,
Oct 28, 2021 Oct 28, 2021

That fixed the problem ... thank you SO much!!!

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Adobe Employee ,
Oct 28, 2021 Oct 28, 2021

Glad that the brushing is now working for you - Guido

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Community Beginner ,
Oct 29, 2021 Oct 29, 2021

Yes, that worked for me as well. Thank you!

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Community Beginner ,
Nov 03, 2021 Nov 03, 2021

Thank you. This fix my problem.

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New Here ,
Nov 12, 2021 Nov 12, 2021

That solved it for me too, thanks so much 

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New Here ,
Nov 19, 2021 Nov 19, 2021

YOU ROCK!!!! Perfect answer!!!!!! Thank you 😊🙏:heart_suit:

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Community Beginner ,
Dec 15, 2021 Dec 15, 2021

Hello,

I am having this issue, but when I turn off  'only draw with Apple Pencil' it doesn't fix the issue. 

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Community Beginner ,
Mar 02, 2024 Mar 02, 2024

Same issue here. Apple Pencil works for all functions other than Mask>Brush regardless of the Setting we’re advised to change. C’mon, Apple. Fix this!

 

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Community Beginner ,
Jul 07, 2024 Jul 07, 2024

Sorry, I meant to say "C'mon, ADOBE! Fix this!

The suggestion about "Only draw with Apple Pencil" does nothing, regardless of the setting. 

What is going on? This has been going on a year now. 

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Community Beginner ,
Oct 24, 2024 Oct 24, 2024
LATEST

I'm tapping out. The pencil is now working for me. I left the option ticked. Funny thing is, I replaced my lost Apple Pencil with a third party pencil. I think it was $23? Highest-rated on Amazon. I wish it had a tiny bit more heft to it, and it has a known minor Bluetooth annoyance that never happens when you're already using the device, but its performance is otherwise perfect. My gut tells me my issue had the same symptoms as others here, but that the root cause was a bad Apple Pencil. It had a little crack down the side. It worked fine in every other app. There must just be some call that Adobe makes that requires a particular function that travels on a main pathway that's under that crack. 

 

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Community Beginner ,
Nov 03, 2021 Nov 03, 2021

When I choose brush it tells me to apply the brush, but when I touch the image, it just moves the image and does not apply the brush strokes. I have deleted and downloaded app, restarted ipad, changed the density and flow of the brush to 100. Nothing seems to make it work. All other masking tools work correctly. This seems to only be a problem on my ipad.

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Community Expert ,
Nov 04, 2021 Nov 04, 2021

See this thread, which sounds very similar (and has a suggested solution): https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/lightroom-cc-mobile-7-0-b...

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Community Beginner ,
Mar 02, 2024 Mar 02, 2024

Yeah, you know this link just brings you back here, right?

 

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New Here ,
Nov 05, 2021 Nov 05, 2021

Tento usar o picel no lightroom mas não consigo de jeito nenhum depois da atualiação. Como podem me ajudar por favor?

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Community Expert ,
Nov 05, 2021 Nov 05, 2021

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Lightroom forum so that proper help can be offered.

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New Here ,
Nov 07, 2021 Nov 07, 2021

When I use the pencil in the masking function I am not able to select a part of the picture, instead I can only drag the picture. This happened after the last update with all the new masking functions.

 

Thanks

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LEGEND ,
Nov 07, 2021 Nov 07, 2021

Moderators, should this not be relocated to Lightroom Ecosystem?

 

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