A

Anonymous

Question

P: Lightroom (cloud-based) library backup

Forum|Forum|4 years ago
June 11, 2021
3 replies
2063 views

As an IT guy, it's normal for me to have a backup of my full set of data ...
I'm very satified with the LR cloud based offer. But there is no integrated solution to keep a full backup of my data (my RAW or JPEG with the associated XMP proviing me the opportunity to restore my data and use it in other location/software/... This is my backup and my exit plan ...

The only solution (i know) provided by ADOBE in that case is Lightroom Downloader (https://lightroom.adobe.com/lightroom-downloader).

Sadly, this solution work well on my Windows computer but not on my Mac (last Macbook Air M1) (a complete crash on MacOS happen 5 to 10 minutes after it start the process to backup.

What is the common solution used by the community for this requirement ?

Thanks to all !

Note: If Adobe support want the crash report from my Mac, I can provide it 🙂

This topic has been closed for replies.

Timothy.Spear

Inspiring

I agree, I want both an import and export of the cloud options. This is especially critical as more and more companies are getting targeted by Ransomeware.

I had this request in the feedback forums before they closed them.

Tim

Rikk Flohr_Photography

Tim, if you have a link handy, I will get the info migrated. I don't seem to be able to find this one.

Rikk Flohr: Adobe Photography Org

Rikk Flohr_Photography

https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/ransomware-and-lr-coud-files/m-p/12106630

I meant from the other forum, Tim! Do you have any of those links from feedback.photoshop.com? A quick search didn't find anything.

Rikk Flohr: Adobe Photography Org

A

Anonymous

In fact, I discover that at a certain point in time, the CPU load of the application is growing very (very) fast and that the Lightroom downloader process saturate the computer before totally block and crash it.

I have around 400GB to download to do my backup ... it crash each 2 to 3% ...

A

Anonymous

Hi all,

I spend a lot of time with the Adobe support to solve my issue.
They do a lot of test by changing access rights on folders. Finally the answer was that it is not possible to use Lightroom Downloader with a NAS as destination; A USB drive or local should be used.

I do some testing and analysis on my side and discover that this software is not already available nativelly for Apple Silicon CPU and then run with Rosetta.

It looks that Rosetta crash my MAC due to the important network traffic of Lightroom Downloader.

Conclusion : I do a backup on a USB drive and then launch a rsync script to my NAS ... not the easiest solution but working ...

Requests to Adobe:

- Please release a Apple Silicon native package for Lightroom Downloader

- Please provide a real backup solution for Lightroom cloud solution:

- The XMP files (provided trough Lighroom Downloader) don't include a lot of information like keywords

- Impossible to export information regarding Albums

Thanks

Jim Wilde

Community Expert

As you have discovered, the Downloader really isn't particularly useful as an exit strategy, as there is too much stuff not currently included in the download. I've told Adobe that many times, hopefully they'll take that onboard and do something about it.

A better exit strategy would be to export as original (which would include most settings as well). To address the lack of album information, which isn't included in XMP, you could consider exporting album by album (i.e. putting the album name in the export folder). Or you could add an album-specific keyword to all the images, before exporting, thus retaining the ability to re-organise the images in whatever image manager you migrate to (assuming it supports albums/collections of course).

Timothy.Spear

Inspiring

Short version, companies are now getting hit all the time with ransomware. As I deal in cyber security for a good portion of my living, I wonder.
As anyone considered how to backup and recover Cloudy in the case Adobe is hit, and they cannot recover?
Has anyone raised this issue with Adobe?

Tim

L

Linwood Ferguson

Known Participant

I think Adobe would be well served to share the technical details of a LOT of their cloud and update architecture with users, from how (if) data is checked for integrity as it is moved up and down, to how it is checked for integrity at rest (e.g. for bit rot), is it versioned so if Adobe is hit with ransomware or if a user is hit, are there offline older versions from which to restore? Whether (and how to) user errors can be recovered from versioned backups. Are they geographically diverse in the case of natural disasters. There's so much depth to data protection that when we give over our data to a third party to protect, it seems natural to want to know how they will do so. "Trust us" is an answer, but it is on par with security by obscurity -- which is no security at all really.

PhilBurton

Inspiring

As a (retired) cyber security product manager I concur and endorse both of the previous postings. Moreover, with a monthly subscription business model and the need to applications to periodically "call home" for account status, Adobe is very vulnerable.

Another attack vector (not originally my idea) is that Adobe is well positioned for a "supply chain attack," in which updates and patches could be injected with malware. That way, millions of personal use and business use systems could be infected. The reputational damage could be huge.

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