Participant

P: Lightroom Error: Failed To Initialize Camera RAW

Forum|Forum|3 years ago
December 18, 2022
41 replies
22252 views

Lightroom Error: Failed To Initialize Camera RAW is keeping me from launching my app.

Please advise what to do.

Thanks!

Robert Oliver

macOS

This topic has been closed for replies.

Rikk Flohr_Photography

Greetings all,

Updates for the Adobe Photography Products have been released. The May 2024 updates contain an update for this issue.

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

Thank you for being so patient.

Rikk Flohr: Adobe Photography Org

Lucas PKTA

Participant

My Lightroom just won't open. I bought the Mac M3 Max, can you tell me if there is any incompatibility? I followed the steps in the Help center, but it didn't work either

Philippe36254027k2re

Participant

Hi!

Does anyone know this issue: AgImageIOInit.init: failed to initialize Camera Raw?

Please help me to solve the issue!

All the best, Philippe

태

태석35815479rgxh

Participant

hello i'm using macbook air (apple silicon)

this is the error message when executing lightroom.

and if i start lightroom classic , nothing start .

i can't go to next step at all

i'm so angry why nothing doesn't work ...

please help me

ilium007

Participant

Did some searching online and re-installed Adobe Camera Raw 16.2 but same error.

ilium007

Participant

john35376314jx0i

Participant

Lightroom Classic 7.1.2 and Lightroom CC will not open. It says Camera Raw fails to initialize (Camera Raw is up to date, as are the rest of my CC apps). I have tried uninstalling and re-installing both apps. I am stuck and don't know what to do. M2 MacBook Pro, Sonoma 14.3.1. I have Final Cut Pro and Motion installed as well, but I have never had any issues related to either of them relating to Creative Cloud apps. The error report is at the bottom. Thanks for your help!

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               Adobe Lightroom [5476]
Path:                  /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/MacOS/Adobe Lightroom
Identifier:            com.adobe.lightroomCC
Version:               7.1.2 (7.1.2)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               502

Date/Time:             2024-02-12 18:08:17.8488 -0500
OS Version:            macOS 14.3.1 (23D60)
Report Version:        12
Anonymous UUID:        5A16FE34-0A23-E696-13E3-7007D73A6986

Sleep/Wake UUID:       B3A4A8B6-B396-4296-B421-77AA346B91F8

Time Awake Since Boot: 36000 seconds
Time Since Wake:       1550 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000

Termination Reason:    Namespace SIGNAL, Code 6 Abort trap: 6
Terminating Process:   Adobe Lightroom [5476]

Application Specific Information:
abort() called


Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        	       0x18bba20dc __pthread_kill + 8
1   libsystem_pthread.dylib       	       0x18bbd9cc0 pthread_kill + 288
2   libsystem_c.dylib             	       0x18bae5a40 abort + 180
3   libc++abi.dylib               	       0x18bb91070 abort_message + 132
4   libc++abi.dylib               	       0x18bb8112c demangling_terminate_handler() + 348
5   libobjc.A.dylib               	       0x18b82798c _objc_terminate() + 144
6   libc++abi.dylib               	       0x18bb90434 std::__terminate(void (*)()) + 16
7   libc++abi.dylib               	       0x18bb937d0 __cxa_rethrow + 204
8   Adobe Lightroom               	       0x1020b6e30 -[AgShadowlandAppController init] + 248
9   AppKit                        	       0x18f477848 -[NSCustomObject nibInstantiate] + 312
10  AppKit                        	       0x18f4776ac -[NSIBObjectData instantiateObject:] + 212
11  AppKit                        	       0x18f477078 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 252
12  AppKit                        	       0x18f46cc58 loadNib + 340
13  AppKit                        	       0x18f46c288 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 560
14  AppKit                        	       0x18f46bf8c -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 180
15  AppKit                        	       0x18f46bdb0 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 300
16  AppKit                        	       0x18f45f4b8 NSApplicationMain + 488
17  Adobe Lightroom               	       0x10207cd44 main + 1784
18  dyld                          	       0x18b8590e0 start + 2360

Thread 1::  Dispatch queue: com.apple.root.user-initiated-qos
0   libsystem_kernel.dylib        	       0x18bb9f9c0 kevent + 8
1   AdobeCrashReporter            	       0x10308d664 AdobeCrashReporterSignalHandler(int, unsigned int) + 504
2   AdobeCrashReporter            	       0x1030910cc __AdobeCrashReporterEnableSignalHandling_block_invoke + 44
3   libdispatch.dylib             	       0x18ba26cb8 _dispatch_call_block_and_release + 32
4   libdispatch.dylib             	       0x18ba28910 _dispatch_client_callout + 20
5   libdispatch.dylib             	       0x18ba3a3cc _dispatch_root_queue_drain + 864
6   libdispatch.dylib             	       0x18ba3aa04 _dispatch_worker_thread2 + 156
7   libsystem_pthread.dylib       	       0x18bbd60d8 _pthread_wqthread + 228
8   libsystem_pthread.dylib       	       0x18bbd4e30 start_wqthread + 8

Thread 2:: Worker Thread Dispatcher
0   libsystem_kernel.dylib        	       0x18bb9d06c __psynch_cvwait + 8
1   libsystem_pthread.dylib       	       0x18bbda5fc _pthread_cond_wait + 1228
2   AgKernel                      	       0x102c2dab4 AgConditionLock_wait + 44
3   AgKernel                      	       0x102c161a8 AgTransitQueue_dequeueToLuaState + 100
4   AgKernel                      	       0x102c16c64 0x102bf0000 + 158820
5   AgKernel                      	       0x102bfded4 0x102bf0000 + 57044
6   AgKernel                      	       0x102c0d368 0x102bf0000 + 119656
7   AgKernel                      	       0x102bfe2b0 0x102bf0000 + 58032
8   AgKernel                      	       0x102bf557c lua_call + 36
9   AgSubstrate                   	       0x102b5188c AgLua_callWithAutoReleasePool + 64
10  AgKernel                      	       0x102bfded4 0x102bf0000 + 57044
11  AgKernel                      	       0x102c0d368 0x102bf0000 + 119656
12  AgKernel                      	       0x102bfe2b0 0x102bf0000 + 58032
13  AgKernel                      	       0x102bfd894 0x102bf0000 + 55444
14  AgKernel                      	       0x102bfe584 0x102bf0000 + 58756
15  AgKernel                      	       0x102bf5618 lua_pcall + 112
16  AgSubstrate                   	       0x102b45a18 0x102b30000 + 88600
17  Foundation                    	       0x18cdbaf14 __NSThread__start__ + 716
18  libsystem_pthread.dylib       	       0x18bbda034 _pthread_start + 136
19  libsystem_pthread.dylib       	       0x18bbd4e3c thread_start + 8

Thread 3:: com.adobe.ngl-RecurringSync-0x16e19b000
0   libsystem_kernel.dylib        	       0x18bb9d06c __psynch_cvwait + 8
1   libsystem_pthread.dylib       	       0x18bbda5fc _pthread_cond_wait + 1228
2   libc++.1.dylib                	       0x18bb01570 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l>>>) + 100
3   Adobe Lightroom               	       0x1020cea60 adobe::ngl::internal::SyncManager::RecurringSync() + 3616
4   Adobe Lightroom               	       0x1020d2d58 std::__1::future<void> adobe::ngl::internal::threading::ThreadWrapper::RunAsync<void>(std::__1::function<void ()>&&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>)::'lambda'()::operator()() const + 80
5   Adobe Lightroom               	       0x1020d2cac std::__1::__async_assoc_state<void, std::__1::__async_func<std::__1::future<void> adobe::ngl::internal::threading::ThreadWrapper::RunAsync<void>(std::__1::function<void ()>&&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>)::'lambda'()>>::__execute() + 28
6   Adobe Lightroom               	       0x1020d2e24 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct>>, void (std::__1::__async_assoc_state<void, std::__1::__async_func<std::__1::future<void> adobe::ngl::internal::threading::ThreadWrapper::RunAsync<void>(std::__1::function<void ()>&&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>)::'lambda'()>>::*)(), std::__1::__async_assoc_state<void, std::__1::__async_func<std::__1::future<void> adobe::ngl::internal::threading::ThreadWrapper::RunAsync<void>(std::__1::function<void ()>&&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>)::'lambda'()>>*>>(void*) + 64
7   libsystem_pthread.dylib       	       0x18bbda034 _pthread_start + 136
8   libsystem_pthread.dylib       	       0x18bbd4e3c thread_start + 8

Thread 4:: com.adobe.ngl-ProcessNglIngestEvents-0x16e2b3000
0   libsystem_kernel.dylib        	       0x18bb9d06c __psynch_cvwait + 8
1   libsystem_pthread.dylib       	       0x18bbda5fc _pthread_cond_wait + 1228
2   libc++.1.dylib                	       0x18bb01570 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l>>>) + 100
3   Adobe Lightroom               	       0x1020f2be8 adobe::ngl::internal::NglIngestManager::ProcessNglIngestEvents() + 5972
4   Adobe Lightroom               	       0x1020d2d58 std::__1::future<void> adobe::ngl::internal::threading::ThreadWrapper::RunAsync<void>(std::__1::function<void ()>&&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>)::'lambda'()::operator()() const + 80
5   Adobe Lightroom               	       0x1020d2cac std::__1::__async_assoc_state<void, std::__1::__async_func<std::__1::future<void> adobe::ngl::internal::threading::ThreadWrapper::RunAsync<void>(std::__1::function<void ()>&&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>)::'lambda'()>>::__execute() + 28
6   Adobe Lightroom               	       0x1020d2e24 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct>>, void (std::__1::__async_assoc_state<void, std::__1::__async_func<std::__1::future<void> adobe::ngl::internal::threading::ThreadWrapper::RunAsync<void>(std::__1::function<void ()>&&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>)::'lambda'()>>::*)(), std::__1::__async_assoc_state<void, std::__1::__async_func<std::__1::future<void> adobe::ngl::internal::threading::ThreadWrapper::RunAsync<void>(std::__1::function<void ()>&&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>)::'lambda'()>>*>>(void*) + 64
7   libsystem_pthread.dylib       	       0x18bbda034 _pthread_start + 136
8   libsystem_pthread.dylib       	       0x18bbd4e3c thread_start + 8

Thread 5:: com.adobe.ngl-MonitorSuccessEventsThread-0x16e33f000
0   libsystem_kernel.dylib        	       0x18bb9d06c __psynch_cvwait + 8
1   libsystem_pthread.dylib       	       0x18bbda5fc _pthread_cond_wait + 1228
2   libc++.1.dylib                	       0x18bb01570 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l>>>) + 100
3   Adobe Lightroom               	       0x1020f37e0 adobe::ngl::internal::NglIngestManager::MonitorSuccessEventsThread() + 1084
4   Adobe Lightroom               	       0x1020d2d58 std::__1::future<void> adobe::ngl::internal::threading::ThreadWrapper::RunAsync<void>(std::__1::function<void ()>&&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>)::'lambda'()::operator()() const + 80
5   Adobe Lightroom               	       0x1020d2cac std::__1::__async_assoc_state<void, std::__1::__async_func<std::__1::future<void> adobe::ngl::internal::threading::ThreadWrapper::RunAsync<void>(std::__1::function<void ()>&&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>)::'lambda'()>>::__execute() + 28
6   Adobe Lightroom               	       0x1020d2e24 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct>>, void (std::__1::__async_assoc_state<void, std::__1::__async_func<std::__1::future<void> adobe::ngl::internal::threading::ThreadWrapper::RunAsync<void>(std::__1::function<void ()>&&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>)::'lambda'()>>::*)(), std::__1::__async_assoc_state<void, std::__1::__async_func<std::__1::future<void> adobe::ngl::internal::threading::ThreadWrapper::RunAsync<void>(std::__1::function<void ()>&&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>)::'lambda'()>>*>>(void*) + 64
7   libsystem_pthread.dylib       	       0x18bbda034 _pthread_start + 136
8   libsystem_pthread.dylib       	       0x18bbd4e3c thread_start + 8

Thread 6:
0   libsystem_pthread.dylib       	       0x18bbd4e28 start_wqthread + 0

Thread 7:
0   libsystem_pthread.dylib       	       0x18bbd4e28 start_wqthread + 0


Thread 0 crashed with ARM Thread State (64-bit):
    x0: 0x0000000000000000   x1: 0x0000000000000000   x2: 0x0000000000000000   x3: 0x0000000000000000
    x4: 0x000000018bb95377   x5: 0x000000016ddcae90   x6: 0x000000000000006e   x7: 0x0000000000000880
    x8: 0xb05b44e53968f4b1   x9: 0xb05b44e4db2228f1  x10: 0x0000000000000200  x11: 0x000000000000000b
   x12: 0x0000000000000000  x13: 0x00000000001ff800  x14: 0x00000000000007fb  x15: 0x00000000e000a00e
   x16: 0x0000000000000148  x17: 0x00000001eb5332f8  x18: 0x0000000000000000  x19: 0x0000000000000006
   x20: 0x00000001e24adc40  x21: 0x0000000000000103  x22: 0x00000001e24add20  x23: 0x0000600002993b10
   x24: 0x0000000102360000  x25: 0x000060000284f390  x26: 0x00006000026e1320  x27: 0x000060000335e4c0
   x28: 0x00000001dafbb4ea   fp: 0x000000016ddcae00   lr: 0x000000018bbd9cc0
    sp: 0x000000016ddcade0   pc: 0x000000018bba20dc cpsr: 0x40001000
   far: 0x0000000000000000  esr: 0x56000080  Address size fault

Binary Images:
       0x102a80000 -        0x102a8bfff libobjc-trampolines.dylib (*) <39d1d8d0-6996-3bd4-8ce9-39512bb65c82> /usr/lib/libobjc-trampolines.dylib
       0x160000000 -        0x1672c3fff com.adobe.ag.AgImageIO (7.1.2) <5798cfca-1c8e-3b4e-86c4-912b6f78b14e> /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/Frameworks/CameraRaw.lrtoolkit/Versions/A/CameraRaw
       0x1026d8000 -        0x1026dbfff com.adobe.lightroom.AdobeCrashReporter (com.adobe.organize) <2e24b412-7d05-335e-9e61-c61c4b7c0ada> /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/PlugIns/Adobe Crash Reporter.bundle/Contents/MacOS/Adobe Crash Reporter
       0x103074000 -        0x103153fff com.adobe.AdobeCrashReporter (13.2) <bf4bd7fa-7c62-3ad8-9b93-650c8fffeafc> /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
       0x102814000 -        0x10285ffff com.adobe.CrashReporterClient (13.2.0) <81571405-6118-31b1-97d3-cf50a91c67f5> /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/Frameworks/CrashReporterClient.framework/Versions/A/CrashReporterClient
       0x102b20000 -        0x102b23fff com.adobe.ag.branchiotoolkit (7.1.2) <b59c7c2a-4b69-34ad-8830-d4431ba28633> /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/Frameworks/BranchIOToolKit.framework/Versions/A/BranchIOToolKit
       0x102bf0000 -        0x102c37fff com.adobe.ag.kernel (1.0.0) <9224ff4f-ae9b-37e4-8464-4b4354a3d9c1> /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/Frameworks/AgKernel.framework/Versions/A/AgKernel
       0x102e24000 -        0x102ec7fff com.adobe.ag.ui (7.1.2) <e6191149-52c3-3fa7-bf6f-46ec39f3ffd8> /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/Frameworks/AgUI.framework/Versions/A/AgUI
       0x102b30000 -        0x102b6ffff com.adobe.ag.substrate (7.1.2) <534ea4be-8801-3cba-a148-fa488a293e57> /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/Frameworks/AgSubstrate.framework/Versions/A/AgSubstrate
       0x102d4c000 -        0x102d7bfff io.branch.sdk.mac (1.2.5) <d33c32cc-2400-3355-9f92-cd9a8f9d5419> /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/Frameworks/BranchIOToolKit.framework/Versions/A/Frameworks/Branch.framework/Versions/A/Branch
       0x1036f0000 -        0x103a3ffff com.adobe.lrcc.wichitafoundation (7.1.2) <f3da7973-c589-310a-a60d-a03cf272f2a6> /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/Frameworks/WichitaFoundation.agtoolkit/Versions/A/WichitaFoundation
       0x102034000 -        0x10234bfff com.adobe.lightroomCC (7.1.2) <2743f88a-0d66-33dd-a9a8-797ea2c71133> /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/MacOS/Adobe Lightroom
       0x18bb98000 -        0x18bbd2fff libsystem_kernel.dylib (*) <a7228b5d-53c7-3fe9-84e4-2a8c04dcf051> /usr/lib/system/libsystem_kernel.dylib
       0x18bbd3000 -        0x18bbdfff3 libsystem_pthread.dylib (*) <449bbad3-f7ef-371d-9a59-fd4ffa78289b> /usr/lib/system/libsystem_pthread.dylib
       0x18ba6f000 -        0x18baedffb libsystem_c.dylib (*) <cc7a439e-f104-3047-995c-9a5a3cc4a442> /usr/lib/system/libsystem_c.dylib
       0x18bb7c000 -        0x18bb97fff libc++abi.dylib (*) <c8fc8e27-f2cd-3cd7-9933-19e10526f012> /usr/lib/libc++abi.dylib
       0x18b804000 -        0x18b852fe0 libobjc.A.dylib (*) <375f98a8-1d18-3da7-92a3-b7964847b03a> /usr/lib/libobjc.A.dylib
       0x18f45b000 -        0x190786fff com.apple.AppKit (6.9) <873e5da0-bc01-399b-bf60-4066922d6a17> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
       0x18b853000 -        0x18b8e7387 dyld (*) <50746901-db0e-39a0-b391-baaa6b82ad0f> /usr/lib/dyld
               0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
       0x18ba25000 -        0x18ba6bfff libdispatch.dylib (*) <5aa1649c-ef1d-39f7-a66c-4c5d2e53c474> /usr/lib/system/libdispatch.dylib
       0x18cd67000 -        0x18d9aefff com.apple.Foundation (6.9) <343d22b2-6c9a-3290-aa4d-18be70ab68ad> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
       0x18baee000 -        0x18bb7bff7 libc++.1.dylib (*) <f9b004fe-f1d6-307e-b399-568b8ac0cb6f> /usr/lib/libc++.1.dylib
       0x18bc3a000 -        0x18c111fff com.apple.CoreFoundation (6.9) <6030a572-b731-3f46-b3a0-2598fbb98c9a> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.5G resident=0K(0%) swapped_out_or_unallocated=1.5G(100%)
Writable regions: Total=1.6G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.6G(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Accelerate framework               128K        1 
Activity Tracing                   256K        1 
ColorSync                          592K       28 
CoreAnimation                     1568K       12 
CoreGraphics                        32K        2 
CoreUI image data                 1008K        6 
Foundation                          32K        2 
Kernel Alloc Once                   32K        1 
MALLOC                             1.6G       64 
MALLOC guard page                  288K       18 
SQLite page cache                  256K        2 
STACK GUARD                       56.1M        8 
Stack                             11.7M        8 
VM_ALLOCATE                       3600K       13 
__AUTH                            1257K      270 
__AUTH_CONST                      23.2M      454 
__CTF                               824        1 
__DATA                            12.9M      454 
__DATA_CONST                      22.8M      469 
__DATA_DIRTY                      1286K      150 
__FONT_DATA                          4K        1 
__LINKEDIT                       897.7M       13 
__OBJC_RO                         71.2M        1 
__OBJC_RW                         2171K        1 
__TEXT                           646.5M      486 
dyld private memory                272K        2 
libnetwork                         128K        8 
mapped file                      214.8M       57 
shared memory                     1440K       17 
===========                     =======  ======= 
TOTAL                              3.5G     2550 



-----------
Full Report
-----------

{"app_name":"Adobe Lightroom","timestamp":"2024-02-12 18:08:18.00 -0500","app_version":"7.1.2","slice_uuid":"2743f88a-0d66-33dd-a9a8-797ea2c71133","build_version":"7.1.2","platform":1,"bundleID":"com.adobe.lightroomCC","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.3.1 (23D60)","roots_installed":0,"name":"Adobe Lightroom","incident_id":"41965782-A5A6-47CD-B8B5-FB8BB6D7B838"}
{
  "uptime" : 36000,
  "procRole" : "Foreground",
  "version" : 2,
  "userID" : 502,
  "deployVersion" : 210,
  "modelCode" : "Mac14,10",
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Graphics: Apple M2 Pro, Apple M2 Pro, Built-In
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Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.

[Mod: Moved to the Lightroom ecosystem forum]

russt15305890

Participant

Using Apple M3 Max with 48GB Ram Sonoma 14.2.1

I have unintalled lightroom and creative cloud several times in hopes to correct this. Photoshop works fine but Lightroom or Lightroom Classic will not open because of the Failed to Initialize Camera Raw message.

john35376314jx0i

Participant

I can't open Lightroom or Lightroom Classic. Camera Raw fails to initialize...all of my apps/OS are up to date. Any help or suggestions would be greatly appreciated! I have reported the error. Thank you!

AgImageIOInit.init: failed to initialize Camera Raw: initializing Camera Raw: dng_error_unknown

If this issue persists, please report it

Tom35264236c1je

Participant

No idea what I'm doing. The above error repeatedly appearing. Downloaded a recommended file from the Adobe site to fix...it did nothing. Glad I signed up for this product...Not. Literally wasted 45 mins since downloading trying to find a fix - Can anyone help. See error oin picture

Thanks in advance

Yossi Boya

Participant

This is the error that appears to me:
AgImageIOInit.init: failed to initialize Camera Raw: initializing Camera Raw: dng_error_unknown

If this issue persists, please report it

my computer:

Mac Studio
Apple M1 Ultra
RAM 64gb

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

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