Skip to main content
Participant
January 24, 2018
Answered

P: Log out of all active devices on my subscription

  • January 24, 2018
  • 5 replies
  • 41165 views

Hi,

due to the security reasons I have just changed my Adobe ID (Lightroom cloud) password but noticed that all my Lightroom CC apps (incl. also Lightroom CC Mobile) still works perfectly without any request to provide new password.

 

This is serious security problem. Suppose that attacker was able to have your previous password and logged in via Lightroom CC or mobile. You change the password  (and additionally turn on two step verification) but it doesn't have any effect for already logged in devices. Attacker still can have full access to your account via already logged in apps and device.

 

My question is how to log out all the previous devices, stop all active web sessions, etc. after password change. I couldn't find any such option.

 

This is going to be more an more important in the are of common cloud storage so broadly promoted by Adobe. Imagine that you transfer all you photos (e.g. all your lifetime) to Adobe Cloud and have no control who is accusing them, when, etc. ... you cannot even stop all the active sessions and accesses.

 

Regards,

Aleksander

Correct answer Sergiu M

https://account.adobe.com/security

and go down  to "active sessions".

5 replies

Participant
February 1, 2024

please log out abdobe my id 

Adobe Employee
August 29, 2022

https://account.adobe.com/

After going on this page go to Plans and payments and then select Activated devices.

Participant
November 4, 2022

This does not show active sessions.  Just activated devices.  I am logged in on multiple computers (including the one I am writing this on) and only my home computer shows up as activated device.  I concur with previous commentor, there is no active sessions information on my account page.

Participant
January 25, 2021

Had anyone figured this out yet? I am trying to log sign out of all the devices I am currently signed into. 

Sergiu MCorrect answer
Participant
January 6, 2022

https://account.adobe.com/security

and go down  to "active sessions".

Participant
February 17, 2022

This option does not exist.

kim stevenk6870912
Participant
June 18, 2019

Struggling with the same issue..

Mohit Goyal
Community Manager
Community Manager
January 25, 2018

Hi alexm,

Please refer the below tutorial.

Sign in and sign out to activate or deactivate Creative Cloud apps

Regards,

Mohit

walkerjohn
Participant
May 30, 2018

This actually not work for mobile and it’s a huge Security Problem what you guys should fix asap!!!