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Frank Weber
Known Participant
April 29, 2019
Answered

P: Missing Profiles on iPhone and iPad only

  • April 29, 2019
  • 6 replies
  • 8868 views

Hi,

I have imported my VSCO profiles in Lightroom CC (not classic) on my desktop computer and I can use and see them on my desktop computer. But not all profiles are synced to the cloud and I get several error messages "Missing Profile" on my iPad and my iPhone. Some Profiles are synced but not all. How can I solve this problem?

 

Best regards Frank

This topic has been closed for replies.
Correct answer Charlie.D

Correct, it s there and is fully supported on Lightroom classic and lightroom cc for OS, but not on IOS.....


Here's what's happening:

This is as-designed for Hasselblad files on LR mobile.  This appears to be a design decision to make the LR mobile app smaller by omitting Hasselblad profiles, which may be very large.  A workaround is to use the Adobe Color profile when editing, and further Adobe Color can even be specified as an Raw Default preference in the LR app Import settings.  The Adobe Color profile will work across all devices.

6 replies

theSNEW
theSNEW
Participating Frequently
October 31, 2023

I'm having the same issue. Profiles that are added to Lightroom on macOS are not synced to iOS. Have tried to delete the app and reinstall - no solution 

 

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
October 31, 2023

You’ve posted to an ancient thread. It is highly unlikely that the issue described in this thread, though not impossible, is the same one you are currently experiencing. Rather than resurrect an old thread that is seemingly similar, you are better off posting to a new thread with fresh, complete information, including system information, a complete description of the problem, and step-by-step instructions for reproduction. 

 

If the issue is the same, we will merge you back into the appropriate location. 

 

Thank you!

 

Rikk Flohr: Adobe Photography Org
R
RMacL
Inspiring
August 27, 2022

Yup, same issue here. Problem started after recent LR mobile update. Profiles present and work in Lightroom on my desktop but show as missing on my iPad and iPhone. Deleting and re-installing the mobile app form the App Store seems to temporarily resolve this issue but it re-occurs unfortunately. Have deleted the app and re-installed it twice now and some images are still showing missing profiles that never did before. The answer that was marked as "correct answer" is wrong by the way. This is clearly a BUG!

R
romanh7989355
New Participant
April 15, 2023

Is there any news or new info? I just recently bought a Ricoh GR IIIx and use their Positive Film Profile. On my Mac in LR CC the colour profiles from Ricoh show up but not on my IPad - Gives me the same message as people had before "Missing Profile"... Would be great if this is getting fixed after so many years.

T
Tim Woodward
Inspiring
March 30, 2022

I am just coming back to Lightroom and I find that the camera profile I carefully chose to be the closest to the original out of camer jpegs whilst editing on my Mac desktop is not available on ipad or iphone!!! So I cant continue editing on either iDevice (a major selling point I though?) not can I share from either device (the simplest way to get images to Facebook or Instagram) - so what is the point?

 

I can see this thread is old and yet no answer from Adobe? I dont want a work around as this is not an answer, can Adobe tell me how to get my Panasonic Lumix LX100 MkII camera profile into my iPhone and iPad otherwise - the camera is obviously supported as it is available on the desktop verion?

    markd51840152
    markd51840152
    New Participant
    August 26, 2022

    I'm having the same issue, nothing on the web for a fix, reinstalling the iOS app doesn't help. Adobe please fix.  Canon R6 and various other profiles not loading in IOS.

    A
    Anonymous
    September 6, 2021

    I'm having exactly the same issue, I have imported the color profiles in Lightroom CC in my pc but the color profiles are not synched up on my iPad Lightroom version...

    selondon
    selondon
    Braniac
    April 30, 2019

    How did you get the Profiles into Lightroom CC Frank? Via one of the Import Menus?

    F
    Frank WeberAuthor
    Known Participant
    April 30, 2019

    Yes, i use the new Import Buttons from Profiles and Presets.

    SteveA330
    SteveA330
    New Participant
    August 24, 2021

    @SteveA330 

    After ensuring your Lightroom images are fully synced to cloud storage, otherwise after ensuring you have a complete iTunes/iCloud backup of your device if you are using the Free version of the app...  Could you see if reinstalling Lightroom helps?


    Hi, thanks for the reply. I m using a paid version of lightroom mobile to start with. I have tried re-installing several times but by camera profile (Hasselblad) is NOT synchronised at all. I only have the adobe profiles (Hasselblad profile is much better in color-profiling). As i m not the only one with this problem i think lightroom CC for ipad is not able......Thanks for providing me further feedback on this. 

    Akash Sharma
    Akash Sharma
    Braniac
    April 29, 2019

    Hi Frank,

    Sorry that you're getting an error message "Missing profile" on your iPad and iPhone as some profiles have not synced across to mobile devices from cloud.

    Could you please take a look at the suggestions mentioned in this similar discussion Lightroom CC: Missing Camera Profile warning on mobile | Photoshop Family Customer Community ​and let us know if that helps?

    Thanks,

    Akash

    F
    Frank WeberAuthor
    Known Participant
    April 29, 2019

    Hi Akash,

    thanks for Your message but I don't see any useful informations there to solve my problem. How do I sync all profiles from Lightroom CC to the mobile and web clients.

    I have already deinstalled LR CC on my iPhone and installed it new but my problem still exists. In the discussion they say at the end that a possible solution can be to delete all content from the CC and form all mobile clients but not how. Is it enough to delete only all pictures or have I delete more hidden data???

    After play a little bit the problem with the profiles must be greater. After editing the profile in LR CC classic on the first image of a synced collection and switch from a Fuji Profile to "Kodak E100VS-N" the next coming fotos shows also this missing profile for this profile on my iPhone but the profile for the following pictures in LR CC classic and in LR CC on my desktop is still "Fuji Astia 100F-N". Why shows me the iPhone a not the correct profile for the following pictures?

    Best regards Frank

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