P: Photos will not upload to cloud in lightroom mobile

Report · Jul 18, 2024

Starting in June the iphone photos that I import into lightroom mobile will not upload to the cloud. I can import photos and edit them, but they do not show up in the cloud when I open Lightroom for the web or Lighroom on my desktop (I'm not attempting to do any syncing with Lightroom classic, this is purely between the cloud based versions of lightroom). When I open lightroom on the web, I see that the latest photos are all listed under sync issues. It tells me to open lightroom on my phone to upload them. Lightroom is open on my phone and I have pressed the manual upload button on each image, but they still just spin and do not upload.

I am on the latest version of all apps.

I'm not sure what to do to get these photos to upload to the cloud. Help appreciated.

Report · Jul 19, 2024

Could you try to re-sign-in via the Lr settings and let me know if that changes anything when you try to import a photo the next time? - Guido/ Lr iOS QE

Report · Aug 01, 2024

Yes, I have tried that on all applications and it stil doesn't work.

Report · Sep 07, 2024

It's months later and this still isn't working. I have over 110 photos imported into lightroom from my phone, but they do not show up when I open up lightroom or lightroom for web on my desktop.

Report · Sep 07, 2024

Report · Feb 08, 2025

Hi,

It's over 6mo later and the photos still aren't syncing to the cloud. When I view how many photos are synced on the cloud it states 1718 on both the LR app on my phone and LR on my desktop. However, if I see how many photos are in my lightroom album in the LR app on my phone it states 1877. I have 14.43GB of cloud storage remaining, so that isn't the problem. When I go into an individual photo that is not synced it just continues to say "uploading" and never uploads. I've deleted the app and re-installed. I've tried to upload on cellular and wifi. Nothing uploads the images to the cloud. Please help. Beyond frustrated.

Report · Sep 10, 2024

In Lightfroom Web, you could try deleting all of the photos with Sync Issues (enusre you still have them in Lightroom or a back up elsewhere). Before you do delete them, maybe pause sync in Lightroom Mobile, the unpause once deleted.

Report · Sep 12, 2024

have you tried deleting everything in your Deleted folder on the phone? This usually fixed sync issues for me.