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P: Samsung S22 Ultra exhibits unusual color pattern due to malformed metadata in file

Forum|Forum|4 years ago
February 23, 2022
32 replies
15429 views

I just got a new Samsung Galaxy S22 Ultra phone and installed the latest Lightroom Mobile (LRM). All the DNG RAW photos I take with the LRM camera are unusable because they come out with bands of rainbow colour all over them. The angle of the bands varies between photos. JPG files from the LRM camera are OK. JPG or DNG photos taken with the default Samsung camera are OK. Is this a bug that will be fixed in Lightroom Mobile?

Interestingly, the Lightroom Mobile DNG files look fine when viewed in the Microsoft Windows Photos app on my PC - but not in any Lightroom app (including Lightroom Classic, Lightroom Web)!

I cannot attach an example because this site says the content type does not match its DNG extension but here is a JPG exported from the DNG in Lightroom Classic which shows the problem.

My old Samsung Galaxy Note 9 did not have this problem.

Android

This topic has been closed for replies.

Correct answer Rikk Flohr_Photography

Settings status from Started to Investigating. We've received sample files - thank you.
After evaluating, we've forwarded our findings to Samsung for further evaluation.

K

Kirill2639590940a6

Participant

OneUI 6, Android 14 update
Lightroom v9.0.0

That rainbow color patterns seems to be gone in PRO and HDR modes. But HDR shots are terribly noisy in dark areas, and I cannot figure it out if it's LR fault or S22 Ultra limitations (it does not handle HDR editing mode).

Wurstkrapfen

Inspiring

I've seen this on a third party camera app once, it has to be fixed by the camera app developer (in this case Adobe) as it's not accessing the api correctly.

J

jmjstandinAuthor

Participating Frequently

Finally, 18 months after my original post, I just tried the Lightroom camera on my Samsung S22 Ultra again. In the meantime I have been using the Samsung default camera or their Expert Raw camera. Now, the banding problem in DNG files seems finally to have gone. I didn't hear any news about something having been done to fix it, either by Samsung or Adobe. Was anything announced ? Do other users confirm this ?

Now, if only the Lightroom camera would allow us to select any one of the 4 lenses on this phone ... see another post about that.

S

SteinarBl

Participant

MINE TOO!!!

But no one take responsibility and tells us where the bug was. Samsung or Adobe?

J

Jacky281550972s38

Participant

Last week I bought this Phone and experience the same problem. Is there a fix already?

K

Karolina27939301grcp

Participant

Is there any way I can take photos in lightroom without that weird bug? By bug I mean, when I take photo it looks normal, but when I'm about to check it out in lightroom gallery, it has a strange rainbow "filter" on it...it's so frustrating. Thank you

Jim Wilde

Community Expert

Can you post a screenshot of the problem?

And also please confirm which version number of LrMobile you are running? And is it the free version or the premium subscription version?

K

Karolina27939301grcp

Participant

Yes, here's the screenshot, it's happening since I bought this phone, but photos on regular camera are normal. I'm using version number v8.1.1 (hope I found it correctly:D ) and it's a free version. I used to have a Samsung s9 before and never had this issue

R

Robert27789196p1bf

Participant

hey Leute, wenn ich mit dem lightroom auf dem S22 meine Fotos in RAW fotografieren möchte, dann verpixelt er diese sehr komisch. Kann mir eventuell jemand weiterhelfen? Premium ist vorhanden.

LG

ROBERT

roverdublin

Inspiring

Das ist ein Problem das schon lange existiert mit Lightroom und den Samsung S22 Modellen. Adobe hat anscheinend kein Interesse für uns das Problem zu lösen.

Rikk Flohr_Photography

The title of this post indicates there is a problem with the file supplied by Samsung. A fix would need to come from the device manufacturer in order for this issue to be corrected.

The device manufacturer has been made aware of the issue.

Rikk Flohr: Adobe Photography Org

T

TomazDrnovsek-old

Inspiring

Good luck with that.

A

Adrián28561394q8xj

Participant

Hello everyone,

When I take a DNG photo in the Lightroom mobile app there are strange "lights" (I don't really know what to call them) on the picture. You can see it on the attached photo. Can somebody help me with this? Samsung s22

Thanks in advance!

R

Rafał255953079665

Participating Frequently

Hi, I'm using lightroom mobile to take photos on my phone. I have a strange condition and can't find a solution to this problem. After taking the photo via lightroom mobile, the preview image looks good. However, when you close the preview and reopen the photos, each photo has a strange pattern. I take photos in raw format. Have any of you encountered such a problem. I am enclosing a sample photo of a plain white surface.

Regards, Rafal

F. McLion

Community Expert

What exactly is it that we see in the attached photo? Is that an enlarged small part of the photo? Is this the entire photo that looks that way?

What type of phone are you using?

Use this

to embed photos instead of attaching it.

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

R

Rafał255953079665

Participating Frequently

F. McLion, thank you for transferring the thread. I can see others have these stripes in the photos as well. The user jmjstandin reported it for the first time in February 2022. It's been six months and it follows from this thread that the problem has not been resolved so far. I also understand that it is not known if this is adobe or samsung's fault? Who should you go to and ask for a response in this matter?
Regards, Rafal

D

DMcGl

Participating Frequently

I rently got a Samsung S22 Ultra. All photos taken with the camera within lightroom has rainbow stripes running diagonally across th pictures, terrible colours and grain. Taking a photo with the phone camera and importing it to Lightroom works fine, so I suggest that if anyone has the same issue.

T

TomazDrnovsek-old

Inspiring

This issue should be solved within the first month of the phone launch. Now, I don't think they are even investigating, let alone solving it.

T

Timroff

Participant

I think this is something Adobe can't fix. It really looks like the problem has something to do with the S22.
I would like to know if this issue is only appearing with the S22 ultra or the whole S22 line up.

T

TomazDrnovsek-old

Inspiring

They could at least say something.

I have regular S22 and have this issue, so it's not only Ultra.

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