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P: Subscriptions from Mobile App Stores don't work with Desktop Software

Adobe Employee ,
Aug 07, 2022 Aug 07, 2022

We get so many questions about this I decided that an authoritative post would be helpful. 

 

If you've purchased a subscription from a mobile app store, (e.g. Apple's App Store, the Google Play Store or the Samsung Store), the subscription is for mobile devices only. Running Lightroom Desktop on a PC or a Mac requires a specific subscription purchased for desktop computers.

 

The Desktop subscription includes access to the Mobile product but not vice-versa. 

Lightroom Web is included in all subscriptions. 

If you've purchased the incorrect subscription for your needs, or your needs have changed, please login here to update your plan: https://www.adobe.com/products/photoshop-lightroom.html 

After subscribing to the Ecosystem plan, you can decide whether to cancel your mobile-only plan.


Hopefully this helps. 

 

 

Rikk Flohr: Adobe Photography Org
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macOS , Windows
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replies 102 Replies 102
New Here ,
Mar 14, 2025 Mar 14, 2025

I think this can and should be made MUCH clearer when prompting users to sign up on the mobile app. I think this is deceptive Marketing.

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New Here ,
Mar 28, 2025 Mar 28, 2025

Hello, I have a question:

I have paid subscription for Adobe Lightroom on my Macbook. Subscription is using my e-mail in Yahoo.

In the same time I have paid subscription for Adobe Photoshop on my iPhone, using my icloud account.

I see that I can use ( link ) my paid subscription for Lightroom on my iPhone, but I am not able to link Lightroom subscription on Macbook with my iPhone. When I try to do that, I got a message that I have to cancel my active subscription for Photoshop on my iPhone. My subscription for Photoshop expires in 2026. Can you advice if it is possible to link Lightroom between macbook and iPhone and how to do it?

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Adobe Employee ,
Mar 31, 2025 Mar 31, 2025

Sorry you are running into problems here.  I am not quite sure what you are trying to do. Can you give more specifics of what it is you are trying to achieve?

 

If you are using 2 different Adobe ID accounts there is not a way to directly share the data though you should be able to share data via your phone.

 

-Peter

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