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Participant
February 21, 2025
해결됨

People Mask Stopped Working in Lightroom

  • February 21, 2025
  • 2 답변들
  • 431 조회

Having been using this PC for couple years without any changes and with latest lightroom upgrade it no longer detects people for masking. 

 

Lightroom version: 8.2 x64 [ 20250201-0700-1b12095 ] (Feb 1 2025)
NGL Version: 1.39.0.9
WF Version: 7.2 963a5a9
VF Version: 1.0.154
HIL Version: 40501
CAI Version: adobe_c2pa/0.9.3 c2pa-rs/0.31.0
PH Version: 5.0

Operating system: Windows 10
OS Version: Windows 10 Pro (2009)
Application architecture: x64
System architecture: x64
Computer model: Micro-Star International Co., Ltd. MS-7C37 / AMD Ryzen 9 5900X 12-Core Processor
Logical processor count: 24
Processor speed: 3.7 GHz
Real memory available to Lightroom: 65457.0 MB
Real memory used by Lightroom: 6263.7 MB (9.5%)
Virtual memory used by Lightroom: 10055.6 MB
Memory cache size: 3038.5 MB

Internal Camera Raw version: 17.2 [ 2155 ]
Maximum thread count used by Camera Raw: 13
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 376MB / 30680MB (1%)
Camera Raw real memory: 378MB / 65457MB (0%)

Display: 3840x2160
System DPI setting: 144 DPI (high DPI mode)
Dark Mode: Yes
Desktop composition enabled: Yes
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info: DirectX: NVIDIA RTX A2000 (31.0.15.3770) - 6 GB
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I3_GPU4, hard: success, soft: success, al: No, dl: No
OS Media Capability: true

Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\Valued Customer\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\Valued Customer\AppData\Local\Adobe\Lightroom CC\Data

최고의 답변: Rikk Flohr_Photography

I initially saw the same thing as you; however, after updating my GPU driver from the GPU manufacturer's website, it is working again. I would recommend downloading the latest Studio driver from nVidia and seeing if it fixes the problem.

 

2 답변

Rikk Flohr_Photography
Community Manager
Community Manager
February 21, 2025

I initially saw the same thing as you; however, after updating my GPU driver from the GPU manufacturer's website, it is working again. I would recommend downloading the latest Studio driver from nVidia and seeing if it fixes the problem.

 

Rikk Flohr: Adobe Photography Org
JulianShay작성자
Participant
February 22, 2025
Thank You..

That did the trick
Rikk Flohr_Photography
Community Manager
Community Manager
February 22, 2025

Thank you for your confirmation!

Rikk Flohr: Adobe Photography Org
JulianShay작성자
Participant
February 21, 2025

I installed 8.1 and confirmed that the people masking feature works with 8.1.

It does not work with 8.2