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Photo failed to import in Lightroom Mobile

New Here ,
Jan 29, 2023 Jan 29, 2023

I having Issue with my lightroom app 

One photo failed to import error Please Help Me To Resolve Tis Problem 

 

 

{Title edited by Moderator}

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Adobe Employee ,
Jan 30, 2023 Jan 30, 2023

Hi there, 

 

Thanks for reaching out.

Which exact version of Lightroom on your mobile are you using? Do you get the error while importing from a specific location or a specific image/collection? What is the file format of the image? 

 

You may check out the suggestions offered in this discussion: https://community.adobe.com/t5/lightroom-for-mobile-apple-tv/lightroom-mobile-failing-to-import-phot...

 

If the issue persists, please share a diagnostic log with us.

Help wiki page to generate diagnostic logs here: https://helpx.adobe.com/lightroom-cc/kb/generate-share-logs-lightroom-mobile.html

 

Let us know the outcome.

 

Regards,

Ranjisha

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New Here ,
Feb 01, 2023 Feb 01, 2023

I am using latest Version of lightroom mobile. The error will appear when importing the image from any location 

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Adobe Employee ,
Feb 01, 2023 Feb 01, 2023

Thanks for the info. Did you try out the steps mentioned in the discussion?

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New Here ,
Feb 02, 2023 Feb 02, 2023
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Yes

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