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C
CH Huraira28163479198m
Participant
January 30, 2023
Question

Photo failed to import in Lightroom Mobile

  • January 30, 2023
  • 1 reply
  • 415 views

I having Issue with my lightroom app 

One photo failed to import error Please Help Me To Resolve Tis Problem 

 

 

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1 reply

Ranjisha Sengupta
Ranjisha Sengupta
Legend
January 30, 2023

Hi there, 

 

Thanks for reaching out.

Which exact version of Lightroom on your mobile are you using? Do you get the error while importing from a specific location or a specific image/collection? What is the file format of the image? 

 

You may check out the suggestions offered in this discussion: https://community.adobe.com/t5/lightroom-for-mobile-apple-tv/lightroom-mobile-failing-to-import-phot...

 

If the issue persists, please share a diagnostic log with us.

Help wiki page to generate diagnostic logs here: https://helpx.adobe.com/lightroom-cc/kb/generate-share-logs-lightroom-mobile.html. 

 

Let us know the outcome.

 

Regards,

Ranjisha

C
CH Huraira28163479198mAuthor
Participant
February 1, 2023

I am using latest Version of lightroom mobile. The error will appear when importing the image from any location 

Ranjisha Sengupta
Ranjisha Sengupta
Legend
February 1, 2023

Thanks for the info. Did you try out the steps mentioned in the discussion?

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