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Participant
June 3, 2021
Question

Photos edited on Lightroom Mobile are not syncing to Lightroom Classic

  • June 3, 2021
  • 4 replies
  • 379 views

I have sync option on for both my mobile app and desktop app. It was syncing properly before, but today after waiting for a long time, I do not see the photos I edited/imported from LR mobile getting synced to LR classic or LR apps on desktop.

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4 replies

selondon
Community Expert
Community Expert
June 8, 2021

Other things that could possibly stop sync are lack of available space in the Cloud (although you would have seen the warnings) or sync errors (these can be viewed on Lightroom Web, over to the left).

 

At a bit of a loss really to pinpoint the issue.... maybe a member of staff can help.

 

On one of the photos that haven't synced, maybe perform an additional edit, tap force sync, and see if this nudges any movement.

 

 

selondon
Community Expert
Community Expert
June 5, 2021

And you're logged in with the same account details?

Participant
June 5, 2021
Yes. It's logged into the same account.
selondon
Community Expert
Community Expert
June 5, 2021

The only things I can think of are lack of internet connectivity or if Sync has been inadvertently paused (check by tapping the Cloud icon).

Participant
June 5, 2021
No, my internet is pretty good, and I checked sync is on.
selondon
Community Expert
Community Expert
June 4, 2021

Assuming you have Cloud storage, you can check if the photos have firstly synced to the Cloud by checking at http://lightroom.adobe.com/

 

If they are not there, then the issue is the sync up to the Cloud from Mobile.

Participant
June 4, 2021
No, those photos are not on the website either. Most of the time, it takes
a while then the photos will slowly show up. But this time, it's been way
longer than before. How can I check what's wring with syncing mobile to
cloud?