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Photos introuvables après import Lightroom iPad

New Here ,
Jul 02, 2024 Jul 02, 2024

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Bonjour,

Comme d'habitude, je connecte ma carte SD à mon iPad, je clique sur "importer depuis une carte SD" et j'importe toutes mes photos du jour. J'attends la fin du chargement qui se passe sans erreur.

Une rois le chargement fini avec un message me confirmant l'import de mes photos, je supprime les photos de la carte SD depuis l'explorateur de fichiers de l'iPad pour gagner de la place sur ma carte.

 

En retournant sur Lightroom, je ne trouve mes photos nul part. Je precise que l'iPad n'etait pas connecté à Internet mais qu'il avait assez de stockage libre pour les photos.

 

Avez vous une solution ?

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Adobe Employee ,
Jul 02, 2024 Jul 02, 2024

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Did I get it right that you used the direct import via SD card from within Lightroom and not photos app?
If so,  have you tried to double check the Imports album if they are listed here?

French google translation:
Ai-je bien compris que vous avez utilisé l'importation directe via la carte SD depuis Lightroom et non l'application Photos ?
Si tel est le cas, avez-vous essayé de vérifier l'album "Importations" pour voir si vos nouvelles photos importées y figurent ?
-----

Hope to get a clue about your issue soon.

Guido/ lr iOS QE

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New Here ,
Jul 02, 2024 Jul 02, 2024

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You've got it right. I used the import function directly in the Lightroom application and then I used the Files application to delete the photos from the SD card.

I've just checked the "Imports" tab and unfortunately they're not there.

Hopefully there's a way to find them.

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Adobe Employee ,
Jul 08, 2024 Jul 08, 2024

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Hello @Jules38361967f1v2 

It sounds like you are familiar with Lightroom iOS Direct Import, how to use this feature, et cetera.  

 

If the file import truly completed, of course the images should show in the app.  I wonder if you can access the files by browsing the Lightroom app's cache.  Please see this help page for information: 
https://helpx.adobe.com/nz/lightroom-classic/kb/recover-lightroom-mobile-photos-itunes-file-sharing.... 

...Do you find the missing images there?

 

If not, you should try using a file recovery tool with your SD card.  I have had success with this after accidentally doing a quick format of my own SD memory.  As part of Adobe, I cannot formally recommend any specific tool.  I simply recommend you web search "How to restore deleted files on SD Card" and try the option that looks best to you.

 

Going back to the original problem here, I just tried importing 150 raw images, and this worked OK for me.  Can you share more info?

- How many images did you import? 

- What camera captured the images, and what file type & file size are they? 

- How much free storage is does your device have?

 

Thank you,

Charlie

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