Photos not deleting on Lightroom

[Sandra25394331wjzs]

I cannot delete any photos in lightroom. Instead when I delete the photos, they are darkened but are not removed, and when lightroom is restarted they are back to the way they were before (not deleted). Does anyone know how to fix this? 

[Ranjisha Sengupta]

Hi there,

Thanks for reaching out. Would you mind sharing a few details on this issue?

Could you please share the version of Lightroom and the operating system you are working on? Are you deleting synced images from the desktop and clearing them out from the deleted section? Have you tried deleting images one at a time, or does it still grey out when deleting in a batch? Have you tried any troubleshooting steps?

If you delete the images from Lightroom, they are not permanently deleted. Images go to the deleted section and stay there and on the local storage for the next 60 days unless you permanently delete them. Please review and ensure that you wish to delete these images. If they are permanently deleted, it is irreversible.

Please log on to Lightroom Web (https://lightroom.adobe.com) to check current Sync issues on the left part of the screen.

If there are any sync issues, click on them to know more, find the original for those images, and back them up safely before you empty the Sync issues from Lightroom Web.

You can delete photos on the Lightroom Web and let us know the results.

We hope this helps.

Thanks,

Ranjisha