Copy link to clipboard
Copied
Hi,
While previously using lightroom mobile on a free personal account, I've moved to a paid account since. After changing the account in the app I noticed some pictures have dissapeared. By logging back and forth I'm now in the situation all pictures are gone. What I've done:
1. Login new account. Pictures gone.
2. Login old account. Pictures restored.
3. Login new account to attempt import. Pictures gone, not found.
4. Login old account. Pictures gone.
What can I do to restore my old pictures? Tried importing raw files. (I'm only interested in the raw files), but none are found. Have I understood correctly there's no way to move pictures between accounts?
Thanks!
I understand you're using an Android phone? Might try to have a look in the folder structure when connecting your phone via USB. On mine in the folder Android\data\com.adobe.lrmobile\files you might still be able to find the files which seem lost.
Copy link to clipboard
Copied
I understand you're using an Android phone? Might try to have a look in the folder structure when connecting your phone via USB. On mine in the folder Android\data\com.adobe.lrmobile\files you might still be able to find the files which seem lost.