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Participant
December 4, 2019
Question

Please help - Photos gone after subscription started

  • December 4, 2019
  • 1 reply
  • 238 views

Hi I've been using lightroom on my iPhone for about a year now. Today I downloaded and subscribed to the 9.99 a month plan for a college class. Once I did that it wiped out all of my pictures and presets I had on my lightroom app on my phone. Help. I spent time and money on those presets how do I get them back?

 

{Title edited by Moderator for clarity and to aid search queries} 

{Moved from Lightroom Desktop  to Lightroom Mobile Forum by Moderator} 

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1 reply

greule
Community Manager
Community Manager
December 4, 2019

Am I right that you are using Lr Classic on the desktop side? If so, have you created a new catalog while doing this? - Guido/ Lr Mobile QE