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Josh34690399nfs5
Participant
January 9, 2024
Question

Premium subscription

  • January 9, 2024
  • 1 reply
  • 95 views

I have Premium subscription on my app on my phone but when I downloaded app on iPad its not there, what do I need 2 subscritions 

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    1 reply

    C
    Community Manager
    Charlie.DCommunity Manager
    Community Manager
    January 9, 2024

    Hello @Josh34690399nfs5 

    As long as you sign in with the correct email address on all devices, all you need is the one subscribed Lightroom account to enjoy Lightroom Mobile Premium services on all iOS and Android devices, and lightroom.adobe.com in desktop web browsers.

     

    I see your subscription is linked to a gmail email address, but you have also tried signing in with a second account based on Hotmail.  Please be sure to sign in with your gmail based Lightroom account to enjoy Premium service.

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