Premium version activation

[swapnil5C97]

I have paid ₹1700 for premium and from my back account the amount has been deducted but premium version is not activated

[greule · Accepted solution]

Hi. I've just had a look at our server-side and I can see a valid subscription applied to the Adobe-id which you use for this forum. Have you  to re-sign-in with the same Adobe-id? - hope this helps, Guido/ Lr QE

[swapnil5C97]

I have re installed the app and activated the premium for 420/month.but before that I have paid ₹1700 for which the amount has been deducted from my account . kindly return the amount of ₹1700

[Rick Spaulding - · Accepted solution]

Hi,

Thank you for being an Adobe Customer.
I have processed a refund for your account.

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