Presets installation is not working

Forum|Forum|4 years ago
March 19, 2021
3 replies
866 views

Hello everyone!
I need help with my presets.
I have installed in the same way of the others that I have been working but it hasn’t worked at all.
I will send to you a video!
I am afraid to delete my app and all the information that I have will be deleted too.
Thank you 🙏

IMG_2510-MP4.zip

This topic has been closed for replies.

Correct answer Sahil.Chawla

We have just released version 6.2.1 with a fix. Since this was an import issue you need to re-import the dngs ---Let us know if it's working for you now...and sorry for the trouble

Regards,
Sahil

Sahil.ChawlaCorrect answer

Adobe Employee

We have just released version 6.2.1 with a fix. Since this was an import issue you need to re-import the dngs ---Let us know if it's working for you now...and sorry for the trouble

Regards,
Sahil

S

Samson26666341odpw

Participant

no. this bug is still a thing

none of my presets show up in the import window

Rob_Cullen

Community Expert

Please provide more information about your device and Lr version.

You would not "Import" presets (on Android devices).

Instead you-

1) Import (Add) an image file that is in the DNG file-format.

2) Edit this image -Do NOT make any changes!

3) SAVE a Preset, (which extracts the editing adjustments from the DNG file and uses them for the newly created preset.)

DNG presets in Lightroom mobile

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

Sahil.Chawla

Adobe Employee

Hi there,

Welcome to the community!

This issue has been logged as a bug and our product team is working on a fix for the same which might be out very soon. You may check and follow this conversation for any updates regarding this. https://community.adobe.com/t5/lightroom-for-mobile-apple-tv/m-dng-imports-after-6-2-update-doesn-t-...

Regards,
Sahil

Rob_Cullen

Community Expert

I viewed your video.

I think you are trying to create a Preset from the Advertising image (that will NOT contain editing)

Add (Import) all the other DNG files from the supplier to the catalog then Edit another DNG photo and create a Preset from this. Repeat with other photos for each preset.

The Advertisement 'Header' photo - no preset edits!

I think these are the DNGs with Presets-

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

M

Maria Inês98C6Author

Participant

Hello!
Thank you for your help, but it happens also with DNG images that contains presets. The fisrt ones I bought from a instragrammer, it was all right but then it happened this. It is like the Lightroom doesn't recognize the presets and downloads the original image.
Thank you

IMG_2519-MP4.zip

IMG_2522-MP4.zip