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yanusb
Participant
December 18, 2018
Question

Presets not showing up in mobile Lightroom cc app

  • December 18, 2018
  • 6 replies
  • 13328 views

I'm experiencing the same issue.

I have followed the steps in: Syncing Profiles and Presets from Lightroom Classic to Lightroom CC Mobile « Julieanne Kost's Blog

This was now 7 days ago. I don't think it's a matter of syncing. It says that everything is fully synced.

My presets are visible in the Dekstop Lightroom CC. Check it out:

These presets, however, are not showing up in the mobile Lightroom CC app (under the same login details). See here what it looks like:

The only thing that is showing up in my mobile app are the 'user presets', the ones that I've manually created in the mobile app.

[branched ussnorway]:

Any advice here?

      This topic has been closed for replies.

      6 replies

      danilo david
      danilo david
      Participant
      March 27, 2020

      I can't even see the USER PRESETS in there!!! I have made loads of presets, saved it and can't find it.

      Rob_Cullen
      Community Expert
      Rob_CullenCommunity Expert
      Community Expert
      March 27, 2020

      If you have Lightroom-Classic installed:

      And you create Presets in Lr-CLassic:  Repeating words from Sahil-

      "..presets do not sync from Lightroom Classic CC to Lightroom CC for mobile, but they do sync between Lightroom CC desktop and Lightroom CC for mobile."

      So you need to install and open Lightroom (Cloud based) on the desktop Lr-Classic computer, which will then read the Develop Presets created in Lr-Classic and sync them to all Lightroom-mobile versions.

       

      If you only use the 'Mobile' versions of Lightroom (including Lightroom-Desktop)-

      The screen-clip in the original post shows that the Presets are being 'Managed' and appear all switched [off]. You also may have 'User' presets switched off in 'Manage'. Check this out!

      My Lr-Desktop shows this dialog to 'Manage' presets-

       

      Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
      josebas69249214
      josebas69249214
      Participant
      June 22, 2020

      Sorry but I have tried everything and my presets are not showing up on mobile lightroom app. It does on the cloud basic lightroom. I can't even see the user preset folder with any local preset. Just see the default presets. Trial will expire within 3 days and if this not work jt doesn't make sense to continue

       

      Y
      yanusbAuthor
      Participant
      February 26, 2019

      Hi, still haven't found a solution. I'm still keen to get a solution though. Hopefully someone can solve the mystery? Seems like more people experience this problem.

      R
      Rpatel
      Participant
      December 12, 2019

      Hi, I'm having the same issue what is the thread for? Really hoping Adobe can solve this. Is this thread just to complain about the same issue?

       

      Just like everyone else mentions I used Lightroom CC Desktop and imported my presets. It's been a week now and they still haven't synced over to my LR mobile. Why do i have to buy a subscription to for Lightroom when it doesn't work.... Get on it and fix it. 

      D
      danilocvlho
      Participant
      July 18, 2020

      Hey, not sure if you guys found a solution yet, but for me unninstaling and installing again the mobile app worked!

      A
      anikaa13
      Participant
      February 5, 2019

      Hi, I'm actually having the exact same issue. I have Lightroom CC Desktop (Cloud based) and have imported my presets. I've waited almost a week now and they still have not synced over to my mobile LR. I'm so frustrated! Is there anyone I can call about this issue? I've actually had several friends come to me with the same problem! And they are trying with completely different presets, so I'm guessing it is an adobe issue. HELP!

        BradSopkow
        BradSopkow
        Known Participant
        January 16, 2019

        I am having the same issue. Coincidentally with the same Peter McKinnon 2017 preset pack and with a few other packs by Sawyer Hartman. I have loaded the presets through the desktop version and all the presets are showing up in that version but when I go to the iPad and iPhone version 1 preset from each pack does not show up. It is a black and white 1 from each pack. No idea why. There must be some kind of bug or something. Any1 have any fixes?

        T
        theotherlinh
        Known Participant
        January 16, 2019

        I have not been able to really test this, but try making a new preset in a *new* folder outside of "user presets" or whatever the default is.  Mine started to sync after that. But i haven't had time to really delve into it and replicate/make new presets.

          T
          theotherlinh
          Known Participant
          January 7, 2019

          Did you ever find a solution? I almost think importing the LR Classic presets completely screwed up the LR CC/Mobile/Web syncing. I've tried creating completely new presets with no luck either.

          Sahil.Chawla
          Adobe Employee
          Sahil.Chawla
          Adobe Employee
          December 19, 2018

          Hi there,

          Sorry to hear that, however, presets do not sync from Lightroom Classic CC to Lightroom CC for mobile, but they do sync between Lightroom CC desktop and Lightroom CC for mobile.


          Regards,
          Sahil

            Y
            yanusbAuthor
            Participant
            December 27, 2018

            That's what I'm writing, Sahil. In that blog I refer to, it is explained I should sync from Lightroom CC desktop to Lightroom CC for mobile. Therefore, I've followed these steps and the first screenshot shows the presets in Lightroom CC desktop, the second screenshot shows the lightroom CC for mobile (where they are missing).

            Please explain how this is possible and how I can get them on the Lightroom CC for mobile as well.

            Kind regards,

            Yannick

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