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L
LEllisor
Participant
December 24, 2019
Question

Presets not showing

  • December 24, 2019
  • 2 replies
  • 237 views

Hi, I just purchased an iPhone 11 and I noticed that presets which I had purchased previously are no longer showing in Lightroom. Anyone know how I can resolve this? I'm leaving for a trip in a couple of days and I was hoping to use the presets...Thanks in advance. 

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2 replies

greule
Community Manager
greuleCommunity Manager
Community Manager
January 8, 2020

In case you have a free Lr version running on a phone (without cloud sync), the best way to transfer these to a  new phone is va an iOS backup from your previous phone.  - Guido/ Lr Mobile QE

JohanElzenga
Community Expert
JohanElzengaCommunity Expert
Community Expert
December 24, 2019

What kind of Lightroom plan do you use? If you used the free Lightroom mobile, without sync, then your presets were stored locally I assume. You will have to load them again the same way you loaded them on the old phone. If you have a subscription plan, then make sure you are logged in with the same AdobeID. You presets should then be available.

-- Johan W. Elzenga
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