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didierc13
Participant
July 12, 2021
Question

Problème avec Lightroom 4.3 - M1 Mac running macOS Big Sur

  • July 12, 2021
  • 2 replies
  • 750 views

Je viens d'installer LR CC sur mon nouveau MAC M1 Big Sur (transfer de licence depuis mon ancienne machine). Je n'arrive pas à importer de photo (bouton + Ajouter des photos est grisé).

Je ne vois vraiment pas d'où ça peut venir.

Dans la gestion du compte il me dit qu'il ne peut se connecter au réseau mais je peux cliquer sur gérer les comptes et voir mon compte sur Internet.

Je peux travailler sur iPad LR sur le même compte, mais les photos ne sont pas visibles sur le Mac.

Merci de m'aider

 

 

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2 replies

D
didierc13Author
Participant
July 13, 2021

Yes I tried, no difference

 

D
didierc13Author
Participant
July 23, 2021

I am running Mac OS 11.4 (BigSur) on a MacBook Air M1

nikunj.m
Community Manager
nikunj.mCommunity Manager
Community Manager
July 23, 2021

Thanks for the info! Please check if Lightroom has the necessary permissions on your Mac using the steps mentioned below:

1. Go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab.

2. Then select Accessibility from the list to the left & check if Photoshop is added to the list with a check mark in front of it.

3. If Photoshop is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder.

4. Also, grant permissions to Photoshop under Full disk access located in the same list as Accessibility.

5. Once done, restart the Mac & check if it helps.

nikunj.m
Community Manager
nikunj.mCommunity Manager
Community Manager
July 12, 2021

Hi,

 

We're sorry about the trouble with Lightroom. Would you mind telling us the exact macOS version you're working on? Have you tried signing out of the Creative Cloud desktop app & signing back in to check if that helps? If not, please try that & let us know how it goes.

 

You can also check out: https://feedback.photoshop.com/conversations/lightroom-desktop-cloudbased/lightroom-desktop-add-photos-button-greyed-out-lightroom/5fe7cfddbc88cb4903788f7d

 

Regards,

Nikunj

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