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carl-henrikt70068794
carl-henrikt70068794
Participant
January 22, 2020
Question

Problem import in iOS lightroom

  • January 22, 2020
  • 1 reply
  • 703 views

I have problems importing to Lightroom CC in iOS. I use the apple sd card adapter and have tried both iPhone X and iPad Pro (first generation). the unit detects the memory card and I can open the import window in Lightroom but after a short while the import will shut down and want to start from the beginning by opening the import window again. tried to import everything from 100 images and more but it is not possible.

 

{Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator} 

This topic has been closed for replies.

1 reply

I
Ignacio B.
Participating Frequently
January 22, 2020

Hi,

which iOS version are you on exactly? 
Do you know what kind of images or videos you have on that card?
Card type would also be helpful.

Does device restart help?

thanks,
Ignacio

carl-henrikt70068794
carl-henrikt70068794Author
Participant
January 22, 2020

It is iOS 13.3 

only raw photos (no film). Cr2 files from canon 5D mk III and IV

sandisk extreme pro 64GB

i tried both to restart devices and close all other software except lightroom 

 

the following happens;

1. I open lightroom on ios

2. I connect dongle and put in memory card

3. Lightroom ask if I want to import photos

4. import window opens; thumbnails start to show up

5. After around 100-200 thumbnails are rendered in importwindow Lightroom shut down importwindow and goes back to ask me if I want to import photos from the connected device

    I
    Ignacio B.
    Participating Frequently
    January 24, 2020

    You're clearly running into a bug, what would help would be to know the file structure of the sd card.
    Any kind of diagnosis of the card would help.

    Thanks,
    Ignacio

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