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G
Gil5E7F
Participant
April 24, 2022
Question

Problems with cancellation of subscription

  • April 24, 2022
  • 1 reply
  • 137 views

Hello

I tried to cancel my Lightroom subscriptionbut I always get an error message. Anyone else had this problem recently? 

Kind regards, 

Gil

This topic has been closed for replies.

1 reply

Rick Spaulding -
Rick Spaulding -
Legend
April 25, 2022

Hi, Sorry you're having trouble.

Using the Adobe ID you signed in with on this forum I see you have an annual subscription for Lightroom with 1TB that renews on March 28th. Try the steps on this page:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If that doesn't work contact Adobe Customer Care.
They should be able to sort it out.
Go to this link and click the chat bubble in the lower right.

https://helpx.adobe.com/contact.html

 

…or call this number
1 (800) 833-6687

 

 

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