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Participant
May 10, 2021
Question

Purchases 12 month Subscription won’t let me restore purchases

  • May 10, 2021
  • 1 reply
  • 459 views

I got a new iPhone and had everything transferred over , went to sign in and it allowed me but when I went to restore purchases it said I never purchased anything , I connected my Facebook, my apple and it still says the same thing but when I go Into my iTunes account it shows I have a active subscription with them that renewal this Oct 7. I'm so confused on how to get it to work on my new phone 

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1 reply

Inspiring
May 10, 2021

Hi @shelby0D4B 

Can you check Lightroom again?  We think we fixed a problem to unblock your subscription.