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coustoulin
coustoulin
Inspiring
October 20, 2024
Question

Quid des photo en attente ?

  • October 20, 2024
  • 1 reply
  • 1281 views

Bonjour

je voudrais savoir comment interpréter le message "téléchargement... xx en attente (yy%)". Voir l'image jointe. 

quelles sont les photos en attente ?

pourquoi sont-elles indéfiniment en attente ?

que signifie le pourcentage ?

c'est très frustrant d'avoir un tel message sans arrêt sans pouvoir en déduire quoi que ce soit !

merci 

This topic has been closed for replies.

1 reply

C
Charlie.D
Inspiring
October 21, 2024

It looks like you may have enabled "Store Locally" for an album, and the app is trying to download those items but is not able to complete the download.  

Does it help if you force quit the app and start it again?  Please see: https://support.apple.com/fr-fr/109359 

coustoulin
coustoulinAuthor
Inspiring
October 22, 2024

Thank you for the answer. 
I frequently tru to restart LR, but no change. 

I want to know which photo is waiting : it realy not use full to havé the number of pending photos without being able to check anything.

regards.  

C
Charlie.D
Inspiring
October 28, 2024

I have 101Go free memory on my iPhone

Only download smart preview : ON

Yes I can export all 172 of an allbum with 3 missing local sotrage (impossible to know wich are missing)

bye the way I still have 6 pending download (see picture joined)

 

I answered by mail to you private message with a diag log, following your procedure.

regards.


Hello @coustoulin 

 

I received the diagnostic log you sent, and replied to that email with notes and recommendations for troubleshooting.  It seems there are files that are not completely uploaded.

 

In short, please confirm that you have your original images safely backed up outside of Lightroom (ie., saved to an external hard disk), and then use the LR Web app at https://lightroom.adobe.com to delete problem files from the "Sync Issues" folder if you see any files, and then import them again.  This has unblocked sync for other users.  I shared more details in my private email to you.

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