"HDR unavailable" notification when editing HDR photos in Lightroom for iOS
- November 11, 2024
- 1 reply
- 3065 views
Issue: When editing in HDR in Lightroom for iOS, the histogram shows the message "HDR Unavailable" (see screenshot). Additionally, photos that are edited in HDR sometimes do not show as HDR in the grid view.
Lightroom for iOS version number: 10.0.1
iOS version number: 18.1 (production version)
iPhone 16 Pro
Steps to reproduce:
1. Open photo from the Grid view
2. Select "Edit in HDR mode"
3. Open HDR histogram
Expected result
1. SDR and HDR histograms presented, all white lettering
2. HDR-edited photos are identified as HDR in the grid and can be filtered
Actual result
1. red "HDR Unavailable" message under histogram with link to learn more
2. HDR-edited photo not marked as HDR in the grid and cannot be filtered. Some are marked as such, some aren't.
Workaround/Fix
1. Disable "Auto-Brightness" in iOS accessibility. This made the full HDR histogram available again, even when turning Auto-Brightness back on.
2. No other accessibility features were on when this issue presented (eg "reduce white point")
3. Deleting and re-installing the app made no difference
