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Re-import photos on lightroom cc

New Here ,
Jul 07, 2018 Jul 07, 2018

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Is it possible to re-import photos previously imported in lightroom cc? I have gone in to edit my product photos this morning and the photos I need aren't there so I must have accidently deleted them... I have attached my camera to import again and the photos are blacked out with 'previously added' on them when I hover over with my mouse. I have right clicked and the option to 'import this' is there but it doesn't do anything when I click on it. any help would be much appreciated, I don't have time to re-take photos!

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correct answers 1 Correct answer

Adobe Community Professional , Jul 07, 2018 Jul 07, 2018
If Lightroom says 'previously added', then that should mean the photos are still in Lightroom. You haven't deleted them, just hidden them from view somehow. Check if you don't have any active filters.

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Adobe Community Professional ,
Jul 30, 2021 Jul 30, 2021

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Ah! That really only should happen if the filenames are the same and all the capture data (capture time and date) is the same. One thing to always do is to make sure your camera is set to sequentially number and to not restart numbering every time you reformat the memory card to avoid false positives based on filename. You should also make sure that the file's metadata does not get stripped at any stage before you import. I just tested with two different files that I named exactly the same and they get imported just fine. Of course that is because the capture time and date metadata is not the same even though the filenames are the same. 

 

If you get the message that it is already there while the actual image really is not there, this can only happen if your filename is identical AND if the capture time and date are identical (or have been stripped from the file).

 

That said, Adobe should really provide an override for this behavior like it does in Classic. 

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Community Beginner ,
Jul 30, 2021 Jul 30, 2021

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Getting closer to a solution! But no.  The files do not have the same name, but they are one after the other, the time is almost the same, so this part makes a bit of sense.  I shoot fast moving subjects. This is a problem.  

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Adobe Community Professional ,
Jul 30, 2021 Jul 30, 2021

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Ah! I think this is a long standing bug. Lightroom does not store the capture time at a high enough resolution and will think that two almost identical times only a fraction of a second apart are the same if they were shot using the same camera and everything is the same except the filename perhaps. So I have read about it showing up with very high rep rate cameras. It is actually even possible that the camera itself does not store the capture time precise enough to distinguish. I have read about this bug but never encountered it myself as it is not my kind of photography (and I predominantly use Classic as it is lightyears better for almost any kind of photography). It is worthwhile to post this as a bug on https://feedback.photoshop.com . On this forum you won't find Adobe engineers, just fellow users.

Adobe really should provide an override for cases such as this.

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Community Beginner ,
Jul 30, 2021 Jul 30, 2021

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This was super helpful tho. Thanks!  Is the only forum that address something similar. Will jump to that link. Ty. 

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Adobe Employee ,
Jul 30, 2021 Jul 30, 2021

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Hi @farahstop

 

Hey there! We were previously helping you via Twitter. I've read over the thread and would like to ask a few questions before reaching out to the Lightroom team for help. 

  • Did the issues start with an update, or has this been happening since you started using Lightroom? 
  • Do you have the same issue when adding photos from other devices such as Lightroom web or on your mobile device?
  • Can you share screenshots of when you try to import an image?
  • Can you share your System Info? You can find this by going to Help  > System Info. 

 

Best, 

Careeeesa

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Community Beginner ,
Jul 30, 2021 Jul 30, 2021

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Hey Careeesa, can I DM you for this.  I have client photos, I wouldn't want to share screenshots of em in a forum.  I as happening again right now.  

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Adobe Employee ,
Aug 02, 2021 Aug 02, 2021

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Apologies for the delay. Yes, you can DM the information requested above. 

Best, 

Careeeesa

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New Here ,
Sep 14, 2021 Sep 14, 2021

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Solved it, cancel the attempted import of the darkened thumbnails of the photos. Then clicl on File, then Catalog, then Last photos imported. Then Develop on the upper/right side.

 

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