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Refund my Lightroom subscription

New Here ,
Jan 12, 2024 Jan 12, 2024

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Hey! 
I mistakenly bought the wrong subscription. My intention was to buy the 1 month to test out the app.

Instead I accidentally bought 1 year... Hope you can help me. 

have a good day

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iOS: iPhone

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Community Expert ,
Jan 12, 2024 Jan 12, 2024

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We are just other users of Adobe apps in this forum and cannot help with accounts. Only a chat with Adobe support might get you a refund (less than 14days?).

All Plan subscriptions from Adobe are 'One Year' contracts (paid monthly or yearly). There are no 'one month' subscriptions.

CANCEL CC MEMBERSHIP

Contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
In the chat field (lower right of screen), Typing “Agent” into the chat text field will bypass the initial chatbot.
be patient, it can take quite a while to reach a human

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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Community Expert ,
Jan 12, 2024 Jan 12, 2024

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There is no one month subscription. A subscription is always for one year, but you can pay in monthly instalments. So unless you did this very recently, I'm afraid you will not be able to cancel the subscription. You can change it for another one year subscription however.

 

-- Johan W. Elzenga

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