Regarding cancellation of the subcription

Question

I subscribed to the premium account of LightRoom on 16th June 2023 and used the free trial for 1 week. The amount was supposed to be automatically renewed on 23rd June 2023. So I canceled my premium subscription on 22nd June 2023. But before I cancel the amount was debited on 22nd June 2023. Since I canceled my subscription I couldn't find the LightRoom account with premium features. It would be appreciated if you could help me with the refund of my money which is Rs.1699.

Rikk Flohr_Photography · Answer

Your issue can best be resolved by contacting Adobe Customer Care at https://helpx.adobe.com/contact/what-contact-options.html. Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chat bot.

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