Samsung Boost - 2 month Lightroom Trial

For new Samsung devices, Samsung Boost offers a 2 month trial on Adobe Lightroom. I tried to activate my trial by downloading the app "Lightroom by Samsung" from the galaxy store, but after entering the details and clicked subscribe, an error shows up, asking me to contact samsung support to solve the issue.

When speaking to them the say that the account is active and to speak to adobe about showing the trial on my account. But the worse part is, is that Adobe says that there's nothing shown on my account and because this offer was provided by Samsung, I should speak to them. They asked me if I have another account, which I don't.

It feels like I'm at a dead end here. Meanwhile the trial seems to be active and I'm not able to use it. Any help on how to resolve this would me greatly appreciated 🙂